Artificial intelligence (AI) is accelerating the transformation of physical retail environments. In-person shopping continues to command the largest…
Executive Viewpoints December 26
A seismic shake-up in global trade is underway as new U.S. tariff policies take hold. A 10% blanket…
Executive Viewpoints July 25
The first purchase is cause for celebration, but it’s the second sale that really matters. That’s when a…
Executive Viewpoints July 24
Customers have different expectations for businesses of different sizes, requiring companies to tailor customer experience (CX) strategies to…
Executive Viewpoints October 22
Imagine stepping into a store where no one speaks your language. You’d likely feel frustration, confusion and, ultimately,…
Executive Viewpoints April 1
There will be no religious talk in this article, but I will pose a challenging question. Is the…
Executive Viewpoints September 25
For many people Discord remains an anomaly — something they may have heard of during the pandemic but…
Features August 31
With the help of ChatGPT and Bard, the hype around generative AI has soared over the past few…
Executive Viewpoints August 10
We live in a data-driven age, and nowhere is data more important for your business than in your…
Executive Viewpoints November 7
