The Retail TouchPoints Network

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A New Take on ‘Native Retail’: Boutique Hotel Chain Mint House Lets Travelers Shop Their Stay

Retail Innovation Conference & Expo 2024: The Latest News on Sessions, Speakers & Experiences

Untuckit is Setting Sights on Expansion and Internal Visibility is Helping it Get There

Primark President: ‘Our Business is Set Up for People to Grow Into’

Inside Westfield Century City’s Infrastructure Supporting Experiential Retail

The Dark Side of the Surveillance Economy and What Retailers Should Do About It

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The Silence Of The Customer Service Representative

There’s an old saying in advertising about the power of repetition: Tell them you’re going to tell them something; tell them; and…

What Retailers Can Learn From Netflix In 5 Easy Lessons

Since its inception in 1997, Netflix has implemented a number of disruptive business practices and innovative approaches to customer experience. Its initial…

Welcome To The Customer Economy

Consumer adoption of social media has been nothing short of breathtaking, increasing a full 356% since 2006, according to Forrester Research. Ninety-one…

Join the retail community as we come together for three days of strategic sessions, meaningful off-site networking events and interactive learning experiences.

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Harnessing the Power of Fitting Rooms: Elevating Visual Storytelling and Unified Commerce Experiences

3 Ways Generative AI is Transforming Brand Experiences

Getting Practical: Generative AI for Your Ecommerce Visuals

Personalization Challenges Aren’t Unique to Retail

Grocery Shoppers Seeking More Engaging Experiences, Holistic Health Offerings

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Shoptalk 2024

Retail Innovation Conference & Expo 2024

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Outdoor Retailer Summer & ODI