2 years ago Vulnerability – The Most Important Customer Trait Brands Don’t Know They’re Missing There have been a lot of challenges for retails brands in the past year — from considering the viability of brick-and-mortar stores…
4 years ago CallMiner Updates Speech Analytics Platform For Call Centers CallMiner has upgraded its real-time speech analytics module, Eureka Alert. It is now designed to support 10X the capacity of the previous…
Neiman Marcus Shares Insider Tips on Retiring Monolithic Tech and Embracing Modern, Composable Architecture