The Retail TouchPoints Network

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How REN Clean Skincare Reimagined Loyalty by Making Shoppers Part of its Sustainability Journey

Patagonia’s Newest Mission: Replacing Single-Use Packaging with Technology

FTD Deploys New Online Tools in Bid to Expand Adoption by SMB Florist Network

Inside Natori’s Transformation from High-End Wholesaler to Omnichannel Brand

RICE 2022: How Nike, H&M and Razer are Putting ‘Phygital’ Retail Into Practice

RICE 2022: How Coach Uses Store Design, Pop-Ups and Digital Installations to ‘Go Local’

anomalie

David’s Bridal Acquires Digital Custom Wedding Dress Design Startup

Bridal and special occasion retailer David’s Bridal has acquired Anomalie, a digital startup that helps brides-to-be plan every detail of their wedding…

Brand Experience Awards: Insights From 8 Winning Retailers

In an industry as diverse and wide-ranging as retail, there’s no one way to create a stellar brand experience — but there…

RetailX Virtual: How 4 Digital-First Retailers Leverage Tech To Enhance Human Connections

When COVID-19’s stay-at-home orders halted most physical retail and boosted e-Commerce, it wasn’t just the brick-and-mortar retailers that were forced to make…

COVID-19 CX Strategies: Transparency, Empathy And Communication Are Vital

Customer interactions during a crisis can be difficult: while retailers don’t want to act like they can’t see what’s happening in the…

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3 Cross-Border Ecommerce Pitfalls and How to Avoid Them

Luxury 2022: How Luxury Brands are Adapting High-Touch Engagement in a Digital-First World

What’s The New Livestreaming Opportunity For Retail?

Find the Perfect Fit: Shoppers’ Online Search for Apparel in 2022

94% of Shoppers Feel Small Businesses Affect Their Lives

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