Alicia Fiorletta

TouchPoints TV: Brad Klaus, Extole

Brad Klaus, Extole Retailers are moving in droves to social sites to boost shopper engagement, and drive consumer-to-consumer conversations. However, many…

L’Oreal USA Quadruples User-Generated Content With Social Q&A

Today’s shoppers are turning to their peers across social networks to learn more about potential purchases. As a result, retailers are seeking…

TouchPoints TV: Fab Brasca, JDA Software

Fab Brasca, JDA Software Three major trends are shaking the retail industry: multichannel retail, pop-up retail and manufacturer-retailer collaboration. During this…

TouchPoints TV: Joe King, JDA Software

Joe King, JDA Software During the JDA FOCUS Conference in Las Vegas, President and CEO, Hamish Brewer, announced the company’s transition…

Mobile Wallets And NFC Battle For Retailer Mindshare

This is Part II of Retail TouchPoints’ payment update, a three-part report uncovering the latest developments in EMV, mobile payment and mobile…

Analyzing The Mobile Consumer: Shifting Behaviors And Preferences Create Opportunities For Innovative Retailers

The following article is Part I of a two-part series covering Analyzing The Mobile Consumer: Shifting Behaviors And Preferences Create Opportunities For…

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