Last Mile Delivery: What Shoppers Want And How To Save Retail

Companies like Amazon have trained shoppers to expect fast, free shipping and full control over the delivery experience, prompting other retailers to try to meet those expectations. But many retailers are struggling to compete due to a number of supply chain challenges, including rising costs.

Download this report to learn why:

  • 84% of shoppers are unlikely to shop with a brand again after a poor last mile delivery experience;
  • 98% of shoppers say that delivery impacts their brand loyalty; and
  • Shoppers are 41% more likely to look for self-service shipping capabilities in 2018 vs. 2017.

Download the report now!

Subscribe Today

Get access to exclusive content including newsletters, reports, research, videos, podcasts, and much more.

Please review our privacy policy for more information on how we will use your data.

© 2022 Emerald X, LLC. All Rights Reserved.

Privacy Policy | Terms Of Use | v4.0

Access The Media Kit


Access Our Editorial Calendar

If you are downloading this on behalf of a client, please provide the company name and website information below: