Inventory Optimization Tops Retailers’ Omnichannel Priorities

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Today’s savvy, digitally connected consumers don’t see separate commerce and marketing channels. Instead, they see brands and experiences.

As a result, consumers expect that their favorite brands and retailers provide a real-time, 360-degree view of products, offers and more. Most importantly, they want to be able to complete a purchase on the channel of their choice, and have it delivered through any channel and at any time.

 Further illuminating consumers’ heightened expectations, 71% of shoppers said they expect to view in-store inventory online, while 50% expect to buy products online and pick them up in a store of their choice, according to findings from Accenture and Forrester Research.


Complete the form below to access the complete report, which delves into current omnichannel inventory trends, and how Commonwealth Lacrosse and GameStop revised their organizations to ensure success.



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