Walmart plans to deploy its 15-foot-high BOPIS Pickup Towers in 80 additional stores across the U.S., according to Business Insider. The retail giant currently has Towers in 20 stores and plans to bring the total to 100 during the next year. The self-service kiosks were first tested in October 2016 at a store near Walmart headquarters in Bentonville, Ark.
The Towers are loaded with items shoppers have purchased online for store pickup. The interface scans customers’ purchase receipts and order numbers, retrieves the items and presents them to customers without requiring human assistance. Walmart also has introduced new discounts for shoppers who pick up online purchases in Walmart stores.
“Our Pickup Towers are the latest example of how we're using new technology to save our customers time in addition to money,” said Justin Rushing, Walmart spokesman in a statement. “We’re continuing to listen to our customers and will use their feedback to determine the future expansion of the Pickup Tower.”
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