selfservice

Self-Service Technology: Best Practices Or Bust

Please place your items in the bagging area. We’ve all heard that automated voice at the self-service checkout station before. These self-service…

The True Impact Of Self-Service

Self-checkout stores like Amazon Go and Walmart Scan & Go are hyped as holding the promise to revolutionize in-store experiences. In fact,…

GrocerKey Unveils Mobile Self-Checkout Capability

GrocerKey, an omni-commerce software provider, has expanded its platform to include mobile self-checkout. The new functionality is designed to enable shoppers to…

Why I Love Self-Service (And Could Learn To Love Chatbots)

It’s ironic that I write about technology because in many ways I am the quintessential late adopter. Friends and family have long…

LogMeIn Acquires Nanorep To Enhance Customer Engagement

SaaS and cloud-based remote connectivity services provider LogMeIn has acquired Nanorep, a digital self-service, chatbot and virtual assistant company, to empower companies…

Walmart Expands Pickup Towers To 100 Stores

Walmart plans to deploy its 15-foot-high BOPIS Pickup Towers in 80 additional stores across the U.S., according to Business Insider. The retail giant…

Pandera Systems Offers Self-Service BI, Decision Automation

Pandera Systems, a full-service business intelligence and data integration consulting firm, offers two solutions as part of its Self Service Business Intelligence…

Marsh Delivers Localized Wine Expertise To Consumers With Shelf-Talker Rating System

In delivering the optimal shopper experience, retailers are recommended to provide consumers with in-depth information about all their products. However, in most…

Retail Success In The ‘Era Of I’

Retailers know that they need to be focused on pleasing the individual in order to be successful in what is called the…

#CCSeries Webinars Chart Roadmap To Retail’s Future

In the fast-changing world of retail, the future is never very far away, and preparing for it is a full-time job. The…

Fujitsu Spotlights Self-Service And Customer Engagement Solutions

With customer engagement demands continuing to accelerate, Fujitsu has launched a variety of new solutions to deliver omnichannel functionalities, faster POS checkouts…

Cub Foods Deploys Goldstϋr Self-Service Jewelry Appraisal Kiosks

Supermarket chain Cub Foods, a subsidiary of SuperValu, is the first retailer to deploy automated kiosks from Goldstϋr, placing them in stores…

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selfservice

Self-Service Technology: Best Practices Or Bust

The True Impact Of Self-Service

GrocerKey Unveils Mobile Self-Checkout Capability

Why I Love Self-Service (And Could Learn To Love Chatbots)

LogMeIn Acquires Nanorep To Enhance Customer Engagement

Walmart Expands Pickup Towers To 100 Stores

Pandera Systems Offers Self-Service BI, Decision Automation

Marsh Delivers Localized Wine Expertise To Consumers With Shelf-Talker Rating System

Retail Success In The ‘Era Of I’

#CCSeries Webinars Chart Roadmap To Retail’s Future

Fujitsu Spotlights Self-Service And Customer Engagement Solutions

Cub Foods Deploys Goldstϋr Self-Service Jewelry Appraisal Kiosks

3 Ways Generative AI is Transforming Brand Experiences

Getting Practical: Generative AI for Your Ecommerce Visuals

Personalization Challenges Aren’t Unique to Retail

Grocery Shoppers Seeking More Engaging Experiences, Holistic Health Offerings

Why Brands and Big Tech are Tackling Review Fraud

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