Mobility, clienteling, omnichannel order fulfillment and innovative training solutions are helping retailers ramp up their brick-and-mortar experiences. Is your retail organization using cutting-edge tools and strategies to better engage connected consumers? Share your insights by taking the 2014 Store Operations Survey!
For the third year, Retail TouchPoints is tapping into its audience to learn how retail organizations are revising their store operations to keep pace with the ongoing evolution of the omnichannel consumers.
With the 2014 survey, titled: The Next Generation Of Store Operations, we will spotlight new and evolving store operations trends, and uncover the ways retailers across categories are using technology to boost bottom-line results.
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Last year, Retail TouchPoints discovered that retailers are getting smarter about their store operations investments. Fewer companies are decreasing their overall store operations budgets (32.4% in 2013 vs. 46.9% in 2012). Additionally, more retailers increased their investment in mobile technology, product merchandising and employee training.
Take this survey to share how your organization is investing in store operations today!