Gordmans, a department store chain specializing in apparel and fragrances, has implemented Oracle Retail Supply Chain Planning and Execution solutions as part of a business expansion strategy that includes adding 10 new stores in 2014. The implementation is designed to provide the retailer with timely insight regarding customer demand and item performance, as well as improved product selection, inventory turnover and customer service response time.
“Without the Oracle Retail solution we could not have grown beyond our 78 stores, and we are on course to surpass 100 locations next year,” said Richard Heyman, CIO of Gordmans. “The Oracle solutions enable our multi-DC model and have transformed our business, putting us on course to drive better performance.”
“We have replaced our current system and chose Oracle Commerce because the solution provides the functionality we require today combined with Oracle’s vision and commitment to omnichannel retail solutions,” said Pranav Patel, VP of Infrastructure and E-Commerce at Gymboree.
Oracle Commerce will enable Gymboree to foster a more consistent customer experience, according to a company press release. “Gymboree will use Oracle Commerce to better engage customers wherever and whenever they shop,” said Mike Webster, Sr. VP and General Manager of Oracle Retail. “By putting Oracle Commerce in place, Gymboree is equipping its business to extend the high level of service that customers have come to expect from its brands.