Advertisement

eForCity Breaks eBay Record By Amassing 3 Million Positive Feedbacks


eForCity
, an electronics accessory eTailer, recently became the first eBay seller to receive 3 million positive feedbacks. The success is attributed in part to the merchant’s e-Commerce platform provided by ChannelAdvisor, according to Jack Sheng, CEO of eForCity.

The ChannelAdvisor platform has supported eForCity since 2003, when the merchant shipped just a few thousand orders a day. Currently eForCity processes as many as 100,000 orders a day,  “without any downtime,” Sheng reported. “We have a scalable platform that grows with us as we expand our business.” To date, eForCity is the largest eBay merchant, completing more transactions than any other seller.

In addition to operating the eForCity web site, the company also sells through other online stores, including Amazon.com and Buy.com. “Because our e-Commerce tool supports all platforms, when new marketplaces are created, we are able to instantly integrate,” said Sheng in an interview with Retail TouchPoints. “This enables us to realize our full potential in terms of customer access.”

Advertisement

ChannelAdvisor also assists eForCity in streamlining shipping procedures and managing online inventory and order processing.

Featured Event

View the Retail Trendcaster Webinar Series on-demand to uncover key 2025 retail trends, from AI and personalization to social commerce. Gain expert insights, data-driven predictions, and actionable takeaways to stay ahead in a rapidly evolving market.

Advertisement

Advertisement

Retail Trendcaster Webinar Series
Days
Hours
Minutes
Seconds

Uncovering What’s Next in Retail

On-Demand Limited Video Series

Q1 is a pivotal time for retail, with experts analyzing holiday sales and forecasting trends. View the full lineup of the Retail Trendcaster video series for insights on consumer spending, AI, personalization, social commerce, and more—helping you focus on what truly matters in 2025.

Brought to you by
Retail TouchPoints
Access Now
Retail TouchPoints is a brand of Emerald X LLC. By clicking the button and submitting information, you acknowledge and agree that your information may be shared with corporate affiliates of Emerald X LLC, and other organizations such as event hosts, speakers, sponsors, and partners. Please read our Privacy Policy and our Terms Of Use for more information on our policies.

Access The Media Kit

Interests:

Access Our Editorial Calendar




If you are downloading this on behalf of a client, please provide the company name and website information below: