Emerald Media Network

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Two Years in, TikTok Shop is a Commercial Powerhouse: A Look at the Numbers

Exclusive: Walmart Beefs up Digital Insights in its Quest to Become ‘America’s Favorite Place to Shop’

Listen Now: The Experience Equation — What Retailers Need to Get Right

How Conversational AI is Shifting SMS from a Marketing Tool to a Service Channel

Walmart to Offer Associates Free OpenAI Training in 2026

Gap Ventures into Beauty Space, Starting with 150 Old Navy Stores

Executive ViewPoints

React Quickly to Competitor Pricing

The pandemic is forcing retailers and distributors to make split-second ecommerce decisions. The brutal transparency of competitive pricing has these companies sweating…

The Merchant’s Prep Guide to 2020 Holiday Delivery Fraud

It has been widely reported that the Covid-19 pandemic has led to a boom in online retail. While many stores have been…

A CEO’s Guide: Winning in the Amazon vs. Walmart Online Battleground

There’s an unlikely contender for the ecommerce crown — the king of the physical retail space, Walmart. It seems counterintuitive, but key…

How to Shop for an On-Demand Pay Platform

For retail operations, the on-demand pay benefit has moved past the early adoption phase into mainstream acceptance. Those not already offering such…

Final Destination: Improving the Last Phase of a Customer’s Retail Journey

Moving customers in and out of brick-and-mortar retail stores can feel like a game of chess. There are many moving pieces that…

From Clicks to Bricks: Expanding Brand Loyalty Through Physical Stores

The “Clicks to Bricks” (C2B) movement is disrupting retail, and it’s here to stay. Several years ago, a handful of direct-to-consumer (DTC)…

AI-Powered Pricing and Promotions are Redefining the 2020 Retail Holiday Season

The all-important holiday season always demands retailers’ full engagement and energy, but the 2020 holiday season presents unique challenges. As the pandemic…

Best Strategies for Engaging the Lucrative Millennial Market

They’re a force to be reckoned with and still somewhat maligned. Millennials — the age cohort generally agreed to have been born…

The Logistical Nightmare Before Christmas: How to Avoid it

The 2020 holiday shopping season is anticipated to be remarkably different than any in recent years, especially when it comes to where…

How to Create a More Inclusive Customer Experience Through AI and ML

Eighty-four percent of consumers say being treated like a person, not a number, is very important to winning their business. However, there…

Why Does Delivery Experience Matter More Than the Shipping Cost for an Ecommerce Business?

Free shipping days are behind us. The first wave of ecommerce was mostly about price, while the second wave is all about…

Retail x Fintech: The Importance of Security in Retail’s Adoption of BOPIS and Payment Installment Plans

Over the past several months, retailers have experienced challenges and changes they thought they would never see in 2020. Even before the…

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Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

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