Executive ViewPoints

Retail Trends in 2021 — Overcoming 2020’s Challenges

At the close of every calendar year it’s customary to pen a post about trends and predictions for the upcoming year. Many…

Top 10 Technology Trends in Retail

While technology has continued to have a dramatic impact on the retail industry, the spread of COVID-19 has created new technology trends and accelerated…

5 Ways to Navigate the CPG Industry’s New D2C Landscape

COVID-19 has changed our behaviors, including the way we make purchases. It has accelerated retail trends, especially the surge of online shopping…

The Retailers Creating ‘The Offer you Can’t Refuse’ for Customers

Retail is always a fascinating industry to watch. It is cutthroat, competitive and fast-moving, and that means it is also often a…

Continuing Omnichannel Success Post-Holiday Season

Holiday season 2020 has come to an end, so what now? Post-holiday season for retailers is a period of recovery centered around…

How to Protect Your Supply Chain From Cyberattack

Cyberthreats evolve constantly, but one rule endures: hackers will never break down your front door if they can get in through an…

3 Mistakes for Brick-and-Mortar Retailers to Avoid

As the coronavirus pandemic rages on — and with public health experts concerned about a major surge in cases — many brick-and-mortar businesses…

Where Online Shopping Rises, WhatsApp Follows

Ecommerce has grown exponentially over the last two decades, albeit at a fairly steady pace. With the onset of the COVID-19 pandemic…

Four Customer Experience and Commerce Trends That Will Define 2021

The landscape of commerce and delivering customer experience changed dramatically over the past year, as millions of shoppers found health, safety, social…