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Amazon Settles FTC Suit Alleging Prime Membership Trickery for $2.5 Billion

Exclusive: Creative Collabs are Fueling Hanna Andersson’s Connection with Loyal, and New, Customers

Listen Now: What Leaders Can Learn from Dick’s, Target & the Athleisure Boom

Exclusive: Why Stanley is Investing in a Free Recycling Program for its Used Drinkware

How Google is Helping Marketers Adapt to the First AI-Powered Holiday Season

Pacsun Takes Co-Creation to the Next Level with New Youth Advisory Council

Executive ViewPoints

Savvy Retailers Know That Storefronts Must Fulfill And Strengthen Digital Promises

I remember when the first wave of corporate web sites hit the Internet. Designers at the time were thrilled to play with…

To Increase Customer Satisfaction, Start With Your Employees’ Satisfaction

A lot of the conversation about increasing customer satisfaction, in the retail sector or anywhere else, revolves around technology. Omnichannel strategies for…

What Retailers Learned In 2018: It’s All About Customer Data-Driven Strategy

At a recent industry event, I quipped that this is “the best of times and the worst of times” for retailers. Implicit…

Extinction Event Or Golden Opportunity?

There is no question that we live in a data-fueled marketplace, and no better illustration of how the retail landscape has changed…

A Look At Holiday Retail Trends 2018: If You’re Not Mobile-First, You’re Last

While new and exciting technologies like the Internet of Things, augmented reality and voice assistants dominate retail conversations, a key area that…

Killer Bugs And Their Effect On Your Conversion Rates

One of the biggest issues in e-Commerce today (and every day) is conversion. Data scientists and marketers actively influence and track every…

Addressing The Unique Marketing Challenges Of SMB E-Commerce Merchants

According to the latest numbers from the National Retail Foundation, SMBs make up more than 98% of all retailers today. This feels…

Augmented And Virtual Reality’s Monumental Impact On The Retail Supply Chain

In today’s digital era, consumer expectations are constantly evolving, putting more pressure than ever on retailers to up-level the customer experience. To…

For Retailers, It’s Back To The Future

The proliferation of private label, white label, and store brands has caused a fundamental shift in how retailers think and operate from…

You Can Have It All: Customer Security And Convenience

As online retailers, you constantly struggle. You want your customers to have a great experience and avoid any hassles or unnecessary hurdles…

Getting Physical: Three Tips For Bridging Online And Offline Experiences In The New Year

Recently Wayfair and Casper joined the likes of fellow e-Commerce brands Amazon, Everlane, Glossier and many others that are all experimenting with,…

What ‘Black Friday In July’ Taught Retailers This Holiday Season

Amazon Prime Day — or “Black Friday in July” — offered several lessons for retailers to not only help them plan for…

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AI at a Crossroads: Leadership, Ethics, and ROI

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

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