Executive ViewPoints

Why Every Retailer Should Use Blockchain

Today’s youth have not only grown up with access to the Internet but have also come of age constantly connected through with…

Rethinking Loyalty: Rewarding Everyone Is Not Rewarding You

If retailers wish to attract loyal customers, they must offer more than just run-of-the-mill discounts. These days, giving a generic discount to…

How To Streamline Your Retail Business’ Digital Footprint

Software can help or hurt your business, depending on how you leverage it. Sometimes business owners can be overwhelmed by technology and…

The 4 Best Examples Of Innovative Technologies For Retail

For the last few years, luxury giants have been very cautious with new technologies. In 2019, however, there’s a fundamental shift in…

Hybrid Cloud Is The Antidote For Stressed Retailers

The retail industry continues to evolve at a rapid pace, yet delivering a superior consumer experience remains a key differentiator for modern…

Culture Is The Key to Great Service

Conventional approaches to building a customer-centric culture involve topics like putting the customer first. While all of this is indeed important, customer-centric…

Issues With The Lack Of A Universal Sizing System

We’ve all experienced the frustrations associated with the lack of a universal sizing system across retail. It’s created a perpetual guessing game…

The On-Demand Economy And Retail: Is The Tipping Point Upon Us?

I read a poignant column the other day from a favorite journalist of mine, Kara Swisher, Editor of Recode and a contributor…

How Embracing Informal Learning Can Help Retail Organizations Thrive

Engaging, retaining and growing talent in retail has implications far beyond employee churn. Companies that cultivate an organizational culture of learning and…

How Retail Inventory Efficiency And Accuracy Impacts The Customer Experience

As omnichannel retailing requires greater and greater precision, the stakes surrounding inventory accuracy — or the lack thereof — are increasing dramatically….