Industry Insights

Leadership In A Time Of Crisis: A ‘Future-Focused Vision’ Is Key To Winning Employee And Stakeholder Loyalty

In the wake of COVID-19, leadership teams have responded and adapted in different ways. While specific priorities and action items vary based…

Store Profitability Metrics, Business Restructuring Take Center Stage Post-Pandemic

Well before the current health crisis brought store closures and economic challenges, Alexa Driansky was working closely with clients optimizing pricing and…

Why The COVID-19 Crisis Has Made Store-Based Fulfillment More Attractive Than Ever

The dramatic shifts in shopping habits and safety practices created by the coronavirus pandemic has created a golden opportunity for retailers to…

Frequent Communication, Proactive Planning Help Big Lots Keep Up With COVID-19

View this webinar on-demand: This webinar is a featured conversation in our Retail Reset Hub, a virtual forum addressing COVID-19 recovery strategies….

How Cloud Solutions’ Elasticity Help Manage COVID-19 Online Sales Spikes

View this webinar on-demand: This webinar is a featured conversation in our Retail Reset Hub, a virtual forum addressing COVID-19 recovery strategies….

COVID-19 Impact: 39% Of Shoppers Couldn’t Find Every Item They Sought Online

Nearly half (47%) of consumers stepped up their online shopping in the early days of the COVID-19 shutdown, but 39% were unable…

Reimagining The Store Experience, From The Aisles To The Parking Lot: A Conversation With Author Paco Underhill

As the best-selling author of Why We Buy: The Science of Shopping, Paco Underhill has literally helped write the blueprint for how…

How Lane Bryant Helps Its Diverse Shopper Base See Themselves In Its Stores And Styles

Customers want to shop with retailers that reflect who they are. Lane Bryant has been taking this to the next level by…

COVID-19 CX Strategies: Transparency, Empathy And Communication Are Vital

Customer interactions during a crisis can be difficult: while retailers don’t want to act like they can’t see what’s happening in the…

McKinsey Partner: Product & Service Differentiation Should Lead In Recovery Strategy

The global pandemic has reverberated through the retail industry, creating an ever-growing list of questions for retail executives: What will recovery look…

Contactless Fulfillment: Gartner Exec Highlights 5 Keys For Retail Success

In his role at Gartner, Kyle Rees directs and manages digital performance benchmarking research, analyzing brands’ use of search, site, commerce and…

Exclusive Accenture Q&A: How Retailers Can Prepare For The Long-Term Shift To Digital

Consumers’ reliance on e-Commerce as a result of social distancing and stay-at-home orders will permanently impact the commerce landscape, according to Sean…

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Industry Insights

Leadership In A Time Of Crisis: A ‘Future-Focused Vision’ Is Key To Winning Employee And Stakeholder Loyalty

Store Profitability Metrics, Business Restructuring Take Center Stage Post-Pandemic

Why The COVID-19 Crisis Has Made Store-Based Fulfillment More Attractive Than Ever

Frequent Communication, Proactive Planning Help Big Lots Keep Up With COVID-19

COVID-19 Impact: 39% Of Shoppers Couldn’t Find Every Item They Sought Online

Reimagining The Store Experience, From The Aisles To The Parking Lot: A Conversation With Author Paco Underhill

How Lane Bryant Helps Its Diverse Shopper Base See Themselves In Its Stores And Styles

McKinsey Partner: Product & Service Differentiation Should Lead In Recovery Strategy

Contactless Fulfillment: Gartner Exec Highlights 5 Keys For Retail Success

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

Navigating Retail at 2025’s Halfway Point: What Omnichannel Retailers Need to Know

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