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Executive ViewPoints

As customer-centricity continues to dominate retailers’ go-to-market strategies, developing a deep understanding of buyer shopping patterns and preferences becomes increasingly important. Further,…
By Dr. Michael Haydock  The chief marketing officers I know have a bunch of questions they’d like to ask Watson, the Jeopardy!-winning computer…
Online commerce connects the digital and physical worlds. Understanding and implementing the right technology tools and strategies builds customer loyalty and drives…

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