Executive ViewPoints

The Optimized Mobile User Experience

Convergent Commerce Series, Part II Mobile commerce has quickly advanced past a cut-and-paste of a retailer’s ecommerce site—it is a viable, independent…

Shopping Cart Abandonment Strategies For The Holidays

Last year’s holiday season exceeded everyone’s expectations with online sales totaling $32.6 billion, a 12% increase over 2009.This includedCyber Monday’s record breaking…

Making Mobile Devices Actually “Pay”

Think about your cell phone. You never leave home without it, right? But what does it actually do? Right now, people primarily…

From the Source’s Mouth: What Consumers Say About Live Chat

Shoppers rely on live chat technology for a variety of sales and servicerelated functions, including answering questions prior to making a purchase,…

Back-To-School 101: A Crash Course In Effective Email And Social Media Marketing For The Season

As summer comes to a close, kids reluctantly trade in their swim trunks for school supplies. The back-to-school season holds tremendous significance…

The Remote App: Maintaining Brand Relevance in the “SplinterNet” Age

The fact that more CEOs are looking for new ways to get closer to their customers is hardly breaking news. The challenge…

Consumer And Technology Challenges In A Cross-Channel World

Q&A with Jerry RIghtmer, President, Starmount Systems In this exclusive Q&A with Retail TouchPoints, Jerry Rightmer, President of Starmount Systems, shares his…

Preparing To Mobilize The Retail Workforce

Exclusive Q&A with Frank Riso, Senior Director, Global Retail Lead, Motorola In its annual holiday study, Motorola took a new approach to…

Change Management by the Numbers: Devising a Strategy That Produces Results And Advocates

Second In A Two-Part Series:Rolling Out Change The key to engineering any successful structure, whether it is an office tower or a…

Turn Browsers Into Buyers With New Video Technologies

Retailers are quickly learning the power of adding rich media to websites, but they aren’t the only ones catching on. As videos…

Reengage Your Customers, Revitalize Your ROI

Online marketers are aware of how powerful shopping-cart abandonment tools are, but the reality is that solutions addressing shopping-cart abandonment alone are…

Laying The Foundation For Innovation In Payments

And so you’re a retailer looking for new ways to reduce operational costs, improve the shopping experience, enhance customer loyalty, and ultimately…

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Executive ViewPoints

Shopping Cart Abandonment Strategies For The Holidays

Making Mobile Devices Actually “Pay”

From the Source’s Mouth: What Consumers Say About Live Chat

The Remote App: Maintaining Brand Relevance in the “SplinterNet” Age

Consumer And Technology Challenges In A Cross-Channel World

Preparing To Mobilize The Retail Workforce

Change Management by the Numbers: Devising a Strategy That Produces Results And Advocates

Reengage Your Customers, Revitalize Your ROI

Laying The Foundation For Innovation In Payments

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Preparing for Global Expansion: 6 Must-Haves for Tax Compliance Success

5 Essential Tax Truths for Growing Midmarket Companies

The Agentic Engine Powering Profit-Driven Merchandising

6 Essential Tips for Social Commerce for Tax, Finance, and IT Leaders

AI at a Crossroads: Leadership, Ethics, and ROI

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