Executive ViewPoints

The Top Three Fraud Types Threatening Retailers This Holiday Season

A healthy economy, a rising stock market, and falling unemployment could put consumers in a festive mood this holiday season. According to…

How To Enhance CX By Acting On Available Data

Have you ever spoken to someone so inquisitive that they ask you more questions before you’ve even finished answering the first? Or…

Three Reasons Retail Survival May Depend On A Transformative CFO

Finance teams may not be on the front lines, but the value they bring could have an impact everywhere. As someone who…

How E-Commerce Businesses Can Thrive Amidst A Retail Crisis

Online shopping rates have never been higher as consumers continue to abandon traditional brick-and-mortars in favor of online e-Tailers. The current retail crisis…

The Grinch Who Stole Business: Don’t Let Fraud Derail Your Holiday Peak Season Success

One of the most watched holiday season specials is the cartoon adaptation of Dr. Seuss’ “The Grinch Who Stole Christmas.” While the…

How U.S. Retailers Can Drive Engagement And Sales Among Chinese Tourists

Amid today’s period of retail disruption, far too many U.S. retailers miss growth opportunities — namely those in the massive China retail…

Take A Fresh Look At Customer Experience To Drive Success In 2018

It’s been a tough year for retail, with more than 20 well-known brands filing for bankruptcy. With 2018 right around the corner,…

Payment Authentication And IoT Devices: Do Merchants Need To Prepare For Fraud Through Refrigerators?

Perhaps the greatest revolution in shopping was the rise of e-Commerce. No longer were people required to physically go to stores to…

How Automation Can Humanize E-Commerce

Your overarching goal as a retail marketer is simple: build high-value, long-lasting relationships with your customers. Getting there isn’t quite so simple;…

Chatbots Provide Innovation Retailers Seek For Customer Experience

Innovation in communication tools has advanced greatly, giving convenience to retailers and consumers today in their connections with each other. The web,…

E-Commerce Expected To Redefine Manufacturing And Distribution

The Internet has disrupted everything from education to government to personal communications. E-Commerce turned brick-and-mortar retail, transportation and logistics upside down. Now,…