7 years ago What Meerkat Can Teach Retailers About Building A Voice Strategy Solely On Top Of Amazon It’s an all too familiar story. A company builds its entire product strategy on top of a wildly popular platform, with hopes…
7 years ago So, You Want To Build A Brand Community? 5 Questions To Ask Before You Commit “I want to build a brand community like Peloton.” We’re hearing this more and more from clients. Tapping into a community makes…
7 years ago How Emerging Technology Can Help Call Center Reps Do More Technology is disrupting almost every industry, and call centers are no exception. And although the most important part of a call center’s…
7 years ago It’s The Dog Days Of Summer And I’m Already Thinking Of Winter Like many retailer planners and operators, the August heat doesn’t make me think about cool drinks on sandy beaches. Instead, it brings…
7 years ago 5 Ways Brands Are Mixing Up Their Wholesale Sales Strategies Last year, as big box stores struggled to keep pace with Amazon and other tech savvy e-Tailers, “the retail apocalypse” was constantly…
7 years ago Four Strategic Ways Retailers Can Use Location Data Beyond Advertising It’s widely assumed that location data is collected primarily for the purposes of targeting and advertising — like the time American Eagle…
7 years ago Cross-Border Competition: Top Three Tips For E-Commerce Global Expansion Must Compete with Amazon. It’s a mantra for many retailers in today’s day and age. Shifting consumer expectations around e-Commerce have challenged…
7 years ago What Big Retailers Can Learn From E-Commerce Startups Technology is a tool. A commodity. But its effect on business models and competition is time relative. Today, no company has an…
7 years ago 9 Sales Tax Tips To Keep Your Small Business Mighty The Supreme Court’s recent decision in South Dakota v. Wayfair has redefined sales tax, and every business selling online will need to…
7 years ago How Today’s Game-Changing CIOs Are Driving Retail Results For years, CIOs were seen as order takers rather than change agents or strategic drivers of company growth. That perception is shifting;…
7 years ago The Fractional Ownership Of Everything The “modern” consumer is rethinking the value of ownership. Over the last several years they’ve come to realize that the sharing of…
7 years ago Top Predictions For AI, Big Data, Pricing By 2025 I’ve been in the retail pricing industry for the past 40 years as an entrepreneur and tech innovator. I wanted to share…