Executive ViewPoints

Navigating Background and COVID-19 Health Screening Challenges in Today’s Retail World

Among the challenges today’s retail industry faces is a confluence of trends, including shifting consumer buying preferences, rapid digitalization of business processes…

The Merchant’s Prep Guide to 2020 Holiday Delivery Fraud

It has been widely reported that the Covid-19 pandemic has led to a boom in online retail. While many stores have been…

A CEO’s Guide: Winning in the Amazon vs. Walmart Online Battleground

There’s an unlikely contender for the ecommerce crown — the king of the physical retail space, Walmart. It seems counterintuitive, but key…

How to Shop for an On-Demand Pay Platform

For retail operations, the on-demand pay benefit has moved past the early adoption phase into mainstream acceptance. Those not already offering such…

Localizing Retail Chain Apps: How to Win Local Customers and Employees

Expanding to a foreign market is no easy feat for a modern retail brand. The management must arrange for a plethora of…

Final Destination: Improving the Last Phase of a Customer’s Retail Journey

Moving customers in and out of brick-and-mortar retail stores can feel like a game of chess. There are many moving pieces that…

Smaller Gatherings, Less Trick-or-Treating, Shape Shoppers’ Halloween Search Activity

Social distancing will weigh heavily on this year’s Halloween festivities: only 52% of parents are planning on going trick-or-treating with their children,…

Why Laying Off Your Retail Associates Is Short-Sighted

The last six months have brought about unprecedented change for the retail industry. While ecommerce is surging, many stores are facing layoffs…

From Clicks to Bricks: Expanding Brand Loyalty Through Physical Stores

The “Clicks to Bricks” (C2B) movement is disrupting retail, and it’s here to stay. Several years ago, a handful of direct-to-consumer (DTC)…

AI-Powered Pricing and Promotions are Redefining the 2020 Retail Holiday Season

The all-important holiday season always demands retailers’ full engagement and energy, but the 2020 holiday season presents unique challenges. As the pandemic…