4 years ago Cryptocurrencies are the Future of Payments: Here is How Merchants Fit In Bitcoin, along with many other cryptocurrencies today, finds itself in a rather unique position. The very centralized financial systems that they had…
4 years ago The Store is the Linchpin of a Post-COVID Retail Strategy Ecommerce accelerated nearly 10 years in just three months at the start of 2020, according to McKinsey. One might assume that this…
4 years ago How Experimentation can Turn Small Experience Tweaks into Big Revenue Gains It’s a common misconception that in order to achieve big wins, an equally large change in experience is required. I’m here to…
4 years ago Ecommerce is Crowned King: Strategies for Keeping Pace with the New Reign Online shopping is now the official king of retail. On average, ecommerce sales grew 32.4% year-over-year in 2020, with some retailers —…
4 years ago Marijuana Customer Loyalty Programs: Embraced by Users, Profitable and Compliant for Retailers According to a Gallup poll, for the first time in five decades most Americans support marijuana’s legalization, with 68% of those polled…
4 years ago Innovating Across the Customer Journey to Create More Commerce Transformative shifts in consumer behavior have forever changed the dynamic between customers and the businesses they patronize. As a result, customers are…
4 years ago Are You Alienating Your LGBTQ+ Customers? Today, androgyny is all the rage in the fashion industry. Some menswear shows are including waifish male models and boyish female models…
4 years ago A Flip of a Switch: Meeting Consumers’ Post-Pandemic Needs There’s very good news ahead for physical retail, for one simple reason: shoppers cannot wait to return to stores. Just a few…
4 years ago School Re-Openings Driving a Mix of Back-to-School Shopping Priorities Between Students and Parents, Offering Opportunities for Marketers The 2020-21 school year was a mix of experiences and emotions for students, parents and educators alike as the U.S. adjusted to…
4 years ago Retailers are Transforming the Digital Experience for Customers Retailers have innovated at unparalleled speeds over the past year to meet customers’ needs. The pandemic has forced retailers to shift their…
4 years ago Odor: An Unsuspecting Driver of Consumer Behavior If you’ve ever stepped foot in a grocery retailer and smelled spoiled produce or hopped into a rideshare with a lingering aroma,…
4 years ago What Retailers can Learn from Theme Parks in the Wake of COVID-19 The COVID-19 pandemic has accelerated the growth of ecommerce, with the U.S. Census Bureau reporting a 36.7% increase in online sales in…
The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience
Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion