Why Attend?

The Retail TouchPoints Customer Lifecycle Conference is an online event designed to present turnkey strategies and tactics that will help companies tap into emerging media deliver a coordinated customer-centric approach to retail.

In a convenient, format for retail executives, the event will feature presentations from leading industry executives, allowing attendees to learn how to implement and execute best-in-class strategies throughout the customer lifecycle to successfully engage and move customers through the shopping process. The event will offer answers to the most urgent customer-facing questions, including:

  • How do I successfully leverage smart phone technology for better customer service?
  • What do I need to know in order to implement a successful social commerce strategy?
  • What are the best ways to communicate with today’s connected consumers?

With no cost or travel necessary, the virtual event will feature live keynote presentations that hone in on hot topics, innovative approaches and best practice insight.



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Join the retail community as we come together for three days of strategic sessions, meaningful off-site networking events and interactive learning experiences.



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