Blog Posts

Will Wearing An Apple Watch Hurt Your Career?

By Alicia Fiorletta, Senior Editor Orders for the Apple Watch starting to roll in at 12:01 a.m. PT on April 10. Within…

Best Mobile CRMs For Mobile Businesses

By Aleksandr Peterson, TechnologyAdvice Not every business is a brick-and-mortar business. From insurance estimators, to handymen, field service agents, realtors, entertainers, and…

Are You Training Customers To Look At Price Alone?

By Alicia Fiorletta, Senior Editor Okay retailers, it’s time to put your shopper hats on! While you’re researching products, do you typically…

How Lumber Liquidators Could Have Saved $800 Million

By Matt Smith, icix Watching Lumber Liquidators founder Tom Sullivan’s world fall apart on 60 Minutes earlier this month, I couldn’t help…

Stylitics Enters E-Commerce Market With ClosetSpace Outfit Shop

By Alicia Fiorletta, Senior Editor How many times have you opened your closet and muttered to yourself: “I have nothing to wear…”…

When Branding Becomes Inauthentic

All retailers know the importance of being “on brand.” There are certain terms, images and even colors that can align with a brand…

How To Foster Employee And Consumer Advocates

By Alicia Fiorletta, Senior Editor I’m pretty sure every retailer wants to learn how to turn their customers and employees into brand…

The New First Impression: How The “@” Symbol Can Make Or Break Consumer Loyalty

By Holly Pavlika, Collective Bias Data from Internet Retailer’s recent 2015 Social Media 500 shows online merchants are stepping up their focus…

“Ugh! It’s Him Again.” How To Deal With Difficult Customers

By David Bozin, Bindo His reputation preceded him. Your co-workers scattered when they saw him coming, but you were too new to…

Want To See A Better Return On Your Customer Relationships?

The Internet has given consumers real-time access to low prices, extreme discounts and flash sales. So it’s easy to see why so…

Egg McMuffins All Day, Every Day

That’s right, all lovers of the golden arches! You can get Egg McMuffins – and any breakfast item, for that matter –…

For Alton Lane, Data Creates The Perfect Suit

By Alicia Fiorletta, Senior Editor We all know it’s challenging to find a man who absolutely loves to shop. Especially for clothes….

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Blog Posts

Will Wearing An Apple Watch Hurt Your Career?

Best Mobile CRMs For Mobile Businesses

Are You Training Customers To Look At Price Alone?

How Lumber Liquidators Could Have Saved $800 Million

When Branding Becomes Inauthentic

How To Foster Employee And Consumer Advocates

Egg McMuffins All Day, Every Day

For Alton Lane, Data Creates The Perfect Suit

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

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