Photo courtesy: Texas A&M Center for Retailing Studies Twitter account
It’s been a busy few days for the Retail TouchPoints team as we’re celebrating our inaugural Retail Innovation Conference!
Yesterday, the event kicked off with the Retail Innovator Awards, where we honored 27 retail executives for their efforts in moving their organizations – and the entire industry – forward. We then embarked on store tours around New York City to get an insider’s look at the hottest retail concepts and technologies.
Today, we’ve been entrenched in compelling keynote presentations, panel discussions and roundtable conversations to learn about retailer executives’ top goals, challenges and aspirations. Before the #RIC15 craziness hit, the Retail TouchPoints team discussed which speakers they were most excited to learn from during the show:
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Debbie Hauss, Editor-in-Chief: I am anxious to hear about how different types of retailers are addressing the digital revolution – from large, brick-and-mortar retailers to smaller, pureplay e-Commerce players and every type in-between. It will be fantastic to uncover what other retailers can learn from Zappos and Neiman Marcus when it comes to Innovation Labs; and a forward-thinking perspective on future technologies from Ralph Lauren.
Alicia Fiorletta, Senior Editor: I’m really excited to hear from Maureen Mullen of L2 and Adam Silverman of Forrester. Both have extensive research backgrounds and have access to a lot of great examples. I’m a bit of a data nerd, and love seeing real life use cases, so their sessions will provide a lot of great insights and ideas for future stories!
Kim Zimmermann, Senior Managing Editor: With the convergence of content and commerce, I’m interested in what Kandis Yoakum, Content Curator, Zappos, has to say. I’d be curious to know what content is driving the most sales? What’s their content curation strategy?
Glenn Taylor, Associate Editor: I’m interested in learning about which retailers are ahead of the game when it comes to disrupting the retail experience. With Amazon’s business model essentially forcing companies to adapt to continue their progress, these retailers are taking unique approaches to regain the upper hand. Particularly, Maureen Mullen’s presentation should open a few eyes as to where companies are both succeeding and faltering.
Brian Anderson, Associate Editor: With today’s retail landscape growing more and more technology focused, I’m truly looking forward to learning how DICK’S Sporting Goods is bridging the gap between its digital and physical store during their panel discussion at the Retail Innovation Conference. I’m excited to see how they define “the physical store” and how they are incorporating digital and brick-and-mortar to create an enjoyable, consistent customer experience.
Be on the lookout for more coverage of #RIC15 on the web site!
