The Retail TouchPoints Network

Retail News & Insights

Samsung, Instacart Unveil Refrigerators that can Replenish Themselves

Consumers will now be able to use Samsung’s 2025 Bespoke refrigerator models equipped with digital screens to replenish the items inside their…

Returns Fraud: Identifying and Addressing a Growing Threat

With the holiday season out of the way, next to come is a wave of returns that will stretch into the new…

Want to See Success in 2025? Answer These 5 Questions

If the events of 2024 taught us anything, it’s that “value” can mean many different things depending on a consumer’s demographics, psychographics…

Instacart Expands B2B Ad Reach Through New Partnership with Foodservice Solution Cut+Dry

Instacart is scaling the reach of its retail media technology, Carrot Ads, to give advertisers access to the multibillion-dollar foodservice industry through…

Albertsons Hosts Third Annual Innovative Food and Pet Products Competition

Albertsons has once again launched its Innovation Launchpad competition, seeking emerging brands in the food, beverage and pet categories for the third…

Sodexo Plans Nearly 100 Cashierless Campus ‘Food Hives’

Campus foodservice leader Sodexo will open nearly 100 “Food Hive” markets on college campuses by 2026, beginning with the approximately 30 locations…

The Four Pillars of Ecommerce Profitability in the Era of Generative AI

In just two years, commerce leaders expect more than half of their revenue to come from digital channels. Not only does this…

Solid Holiday Sales Point to Increasing Consumer Confidence

[Editor’s Note: This story was updated on Jan. 6, 2025 to include sales figures from Salesforce.] The presents are unwrapped, trees are…

Setting the Tone for 2025: Moody Maximalism will Drive Style, Design Aesthetics

In 2024 everyone needed an Eras look (the more sparkles the better), Western styles spread well beyond the ranch and quiet luxury…

Navigating the Tariff Era: A Strategic Roadmap for Retailers

The re-emergence of tariffs on the global trade horizon has once again thrust the retail industry into uncertainty. While policymakers often champion…

Goodyear Celebrates Centennial of Iconic Blimp with Merch, 100-City Flying Tour

Since 1925, the Goodyear Blimp has been a marketing icon, appearing everywhere from the Olympics to the first Super Bowl, not to…

CFPB Sues Walmart for Illegal Payment Practices that Allegedly Cost Drivers $10 Million

The Consumer Financial Protection Bureau (CFPB) has sued Walmart and Branch Messenger, alleging that the partners forced the third-party delivery drivers in…

Costco Bucks the Anti-DEI Trend

Costco’s board of directors has unanimously rejected a shareholder proposal to conduct a study of the retailer’s diversity, equity and inclusion (DEI)…

UPDATE: Zulily Antitrust Case Against Amazon Moves Forward

[Update as of Jan. 3, 2025] A federal judge in the U.S. District Court for the Western District of Washington has ruled…

How Jointly Leverages AI and Journaling App Data to Fine-Tune Cannabis Product Recommendations

Given that different cannabis products can produce a wide range of effects among consumers, one of the biggest challenges facing cannabis retailers…

Reducing Cart Abandonment Online: How Composable Commerce Improves Conversions

When dealing with digital cart abandonment, retailers must focus on what they can control — and that’s delivering a technically sound, flexible…

Marquee Adds Laura Ashley to Brand Portfolio

Brand management firm Marquee Brands has acquired British fashion and lifestyle label Laura Ashley and will use the acquisition to establish its…

Alibaba Focuses on Digital Commerce with Sale of Sun Art and New South Korea Joint Venture

Seeking to focus more on ecommerce and other digital businesses, Alibaba Group plans to sell its more than 70% stake in Sun…

Retail TouchPoints Named Official Media Partner of the 2025 Vendors in Partnership Awards

Vendors in Partnership (VIP), a dynamic community of retailers and solution providers aiming to improve how industry players work together, is partnering…

Daiso Kicks Off 2025 with 11 Store Openings in Western States

Japan-based Daiso is ringing in the new year with a total of 11 store openings five states. The retailer, which offers a…

Navigating the Divide: How Low-Cost Ecommerce has Shattered Consumer Expectations

Temu just became the second most visited ecommerce site, bumping incumbent Ebay to #3 after years of no changes to the list. …

DEI Deflates, Retail Media Rises, Mergers Flounder

For better or worse, 2024 is now in the books, but we can’t resist one more look back. The Retail TouchPoints editors…

Walmart is Sharing More and More of its Data with its Suppliers. Here’s Why.

Editor’s Note: As 2024 comes to an end, we’re highlighting some of our most-read content of the year. We look forward to…

Note to Retailers: How to Maximize the Post-Purchase Experience With a Modern Order Management System

Delivering a smooth and frictionless post-purchase experience should be a top priority for every retailer. According to PwC, businesses that reduce friction…