In just two years, commerce leaders expect more than half of their revenue to come from digital channels. Not only does this increase the pressure on retailers to create innovative and engaging shopping experiences, but they also must find a way to do it profitability.
This in-depth report outlines how retailers can optimize their ecommerce across the value chain to unlock new efficiencies and build value with the help of AI, including:
- Enhancing personalization efforts to increase customer loyalty and retention;
- Deploying strategic automations that will drive business efficiency;
- Accelerating supply chain optimization; and
- Leveraging cloud-based systems to speed up the data feedback loop.
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