March 30, 2015 | Special Reports
New technologies and shopping options have empowered consumers, who now expect immersive experiences that align with their personal needs. To meet these expectations, best-in-class retailers are restructuring their organizations to support collaboration and innovation across departments. To succeed in adopting new technologies and strategies, retailers must embrace effective change management. The ability to evolve with speed and agility is now a top priority. But this has proven difficult for some retailers.