Workforce & Scheduling

Exclusive Q&A: At J.Jill, #Customerobsessed is Much More Than a Hashtag

J.Jill has achieved levels of customer loyalty that other retailers can only aspire to. The women’s apparel and accessories retailer, which generates…

Skechers Opens 5,000th Store, Aims for 10,000 Total

Skechers has opened store number 5,000, in Bogotá, Colombia, nearly 30 years after opening its first store in Manhattan Beach, Calif. The…

Staples to Deploy AI-Powered Robotic Picking in Fulfillment Centers

Staples will install autonomous item-handling robots in its fulfillment centers as part of a multi-year agreement with RightHand Robotics. The solution provider’s…

Kroger Plans to Cut Prices Following Completion of Albertsons Merger

Citing its actions following previous corporate mergers, Kroger said it plans to lower prices when its planned merger with Albertsons is finalized….

SpartanNash Expands Robot-Supported Inventory Insights to 75 Stores

Following a 15-store pilot project that kicked off in May 2023, SpartanNash has deployed Tally, an autonomous inventory robot, in 60 more…

During the Holidays, Small and Mid-Sized Businesses Feel the Impact of Retail Crime

Retail crime was a hot topic throughout 2023, and it’s easy to see why. According to the National Retail Security Survey, losses…

Primark Opens Second U.S. DC, Announces Plans for 4 New Stores

Primark has opened it second U.S. distribution center, in Jacksonville, Fla., to serve its expanding store fleet. The retailer also has signed…

Ahold Adds DoorDash Deliveries to East Coast Supermarkets’ Service Offerings

Ahold Delhaize USA will make the DoorDash on-demand grocery delivery marketplace available across its five supermarket banners: Food Lion, Hannaford, Giant Food,…

H&M’s New SoHo Location Features Secondhand Shop-in-Shop

Inside H&M’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the…

Despite Challenging 2023, Tractor Supply Plans 90+ Store Openings This Year

Even in the face of an 8.6% net sales decline in Q4 2023, Tractor Supply still plans to open up to 95…

UPDATE: Walmart Raises Store Managers’ Compensation, Initiates Stock Split to Keep Shares Accessible

Update from 2/1/2024: Walmart also announced that it will conduct a 3:1 split of outstanding shares of its common stock in part…

Retailers Look to AI as They Grapple with ‘Pricing Game of Chicken’

Even though inflation has been easing in recent months, a majority (70%) of retail CFOs say they plan to raise prices in…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Workforce & Scheduling

Exclusive Q&A: At J.Jill, #Customerobsessed is Much More Than a Hashtag

Skechers Opens 5,000th Store, Aims for 10,000 Total

Staples to Deploy AI-Powered Robotic Picking in Fulfillment Centers

Kroger Plans to Cut Prices Following Completion of Albertsons Merger

SpartanNash Expands Robot-Supported Inventory Insights to 75 Stores

During the Holidays, Small and Mid-Sized Businesses Feel the Impact of Retail Crime

Primark Opens Second U.S. DC, Announces Plans for 4 New Stores

Ahold Adds DoorDash Deliveries to East Coast Supermarkets’ Service Offerings

H&M’s New SoHo Location Features Secondhand Shop-in-Shop

Despite Challenging 2023, Tractor Supply Plans 90+ Store Openings This Year

UPDATE: Walmart Raises Store Managers’ Compensation, Initiates Stock Split to Keep Shares Accessible

Retailers Look to AI as They Grapple with ‘Pricing Game of Chicken’

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

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