Store Operations

UPDATE: Netflix Shares Locations of First Two Permanent Brick-and-Mortar Stores

[Update as of June 18, 2024] Netflix has announced that the first two “Netflix Houses” in the U.S. will be located at…

Supreme Court Sides with Starbucks, Saying NLRB Overstepped its Authority

The recently decided Starbucks v. McKinney case, which tested the National Labor Relations Board’s authority to demand that workers fired for union…

Kohl’s Expands Return Services for Additional Brands and Retailers

Kohl’s has added brands including Carhartt, Hanes and Levi’s to its newly christened in-store returns service, The Return Drop @ Kohl’s. The…

In Retail Real Estate, Smaller Spaces See Big Demand

“Less is more” appears to be the new mantra for retailers and QSRs when it comes to square footage for their stores…

Ikea Is Opening a Roblox Store — and Looking for Real-World Employees to Staff It

Ikea is opening a new store in Roblox and plans to hire 10 new employees to work in it. “The Co-Worker Game,”…

Walgreens to Offer Free HIV and STD Testing at 550 Stores

For its National HIV Testing Day event on June 27, Walgreens will provide free testing for HIV and other STDs at a…

#RICE24: Where Authenticity and Vulnerability Took Center Stage

Retail industry events are typically designed to showcase the brands and executives that have it all figured out: they’ve conquered business challenges,…

#RICE24: For Rebecca Minkoff, ‘Nothing Beats Meeting Your Customer Face to Face’

Since Rebecca Minkoff began her entrepreneurial journey in the early 2000s, the number of ways for brands to listen to (and influence)…

3 Key Retail Metrics and How Supply Chain Readjustments Can Help

With today’s technology, retailers have seemingly endless access to hundreds of data points, and it can be difficult to discern which metrics…

Walmart Expands InHome Delivery Option to 10 Million More Households

Households in the greater Philadelphia area as well as Boston, Detroit, Minneapolis and San Bernardino, Calif. will now have access to Walmart…

JD Sports Drops ‘Sports’ from its Name, Deploys AI-Powered Search

JD Sports will implement the AI Search solution from Algolia as it seeks to modernize its online presence and stores based on…

Dollar General Voids Self-Checkout at 12,000 Stores, Citing Shrink

What a difference two years make: Dollar General was enthusiastic enough about self-checkout in June 2022 that it announced trialing 100% self-checkout…

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