Store Operations

At Half Price Books, Empowered Associates Create Curated, Store-Specific Assortments

While most physical booksellers are contracting and consolidating, Half Price Books has been slowly and steadily growing. Multiple factors, all of which…

Only 23% Of Retailers Leverage In-Store AI, While Just 19% Deploy IoT Devices

Retailers often describe the “store of the future” having multiple customer service options, such as automated returns or cashierless checkout, and offering…

Wayfair, Shinola Among Retail Leaders Presenting At RIC19

The fifth annual Retail Innovation Conference (#RIC19), May 6-8 in NYC, will be a motivational gold mine for retail executives who will…

Study: 85% Of Shoppers Expect Associates To Have Instant Access To Price, Inventory Information

As smartphones become a critical shopping tool for consumers, they expect associates to have the same level of access to digital information….

Absenteeism Impact: 31% Of Retailers Are Understaffed For Half Of Peak Sales Periods

Absenteeism is running rampant in retail: 31% of global retailers said they are understaffed during periods of peak workload at least half…

NRF2019: Ahold Will Deploy 500 Robots To Create More Spill-Proof Supermarkets

Ahold Delhaize has launched nearly 500 robots at its GIANT and Stop & Shop stores to patrol the aisles for spills and,…

As DTC Sales Rise, Retailers Should Leverage Smart Promotions And Instant Gratification

Retailers can’t afford to ignore the rising ubiquity of direct-to-consumer (DTC) options — 81% of American shoppers will make at least one…

Successful Experiential Retail Demands A Connected Workforce

Experiential retail can present unexpected challenges. For instance, in July 2018, North American retailer Build-a-Bear had to end a special “pay your…

JD.com, Alibaba Reach Outside China To Empower Retail Innovation

JD.com and Alibaba are partnering with tech companies and retailers to collaborate on new ways to drive the industry forward. JD.com joined with…

Walmart Harnesses Apps And AI To Fuel Associate Efficiency

Walmart is putting the power of e-Commerce in its associates’ hands, letting them use their devices to place orders for out-of-stock items…

Multiple Pop-Ups, One Roof: Neighborhood Goods Tells A New Kind Of Retail Story

Today’s retailers try to tell a story that shoppers can “read,” using the grammar of visual merchandising, interior design and displays, and…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Store Operations

At Half Price Books, Empowered Associates Create Curated, Store-Specific Assortments

Only 23% Of Retailers Leverage In-Store AI, While Just 19% Deploy IoT Devices

Wayfair, Shinola Among Retail Leaders Presenting At RIC19

Study: 85% Of Shoppers Expect Associates To Have Instant Access To Price, Inventory Information

Absenteeism Impact: 31% Of Retailers Are Understaffed For Half Of Peak Sales Periods

NRF2019: Ahold Will Deploy 500 Robots To Create More Spill-Proof Supermarkets

As DTC Sales Rise, Retailers Should Leverage Smart Promotions And Instant Gratification

Successful Experiential Retail Demands A Connected Workforce

JD.com, Alibaba Reach Outside China To Empower Retail Innovation

Walmart Harnesses Apps And AI To Fuel Associate Efficiency

Multiple Pop-Ups, One Roof: Neighborhood Goods Tells A New Kind Of Retail Story

State of the Store: Exclusive Insights into Retailers’ 2026 Brick-and-Mortar Plans

Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

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