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Payment has become a challenging and complicated scenario for retailers. Mobile technology, NFC and EMV offer valuable opportunities, but at a cost. Together with payment processors, banks and technology providers, merchants must uncover the best solutions for their particular business. If it’s time for a POS upgrade, then mobile POS featuring a variety of payment options must be on the table. Access the latest trend updates, news, and case studies with this up-to-the-minute coverage.

Microsoft Enters Cashier-Less Tech Race: Will Checkout Lanes Become Relics?

The news that technology powerhouse Microsoft is working on cashier-less technology that could help retailers compete with Amazon Go signals a major advance in this area. Still, questions remain about exactly what kind of solution will best solve shoppers’ checkout pain points. While some consumers may welcome a cashier-free environment, others might want more cashiers on duty to provide assistance if needed. Tech-savvy retailers are still trying to figure out the optimal way forward. Kroger has made major investments in its Scan, Bag, Go technology, which allows shoppers to scan products either with a device provided by the store or with their smartphones. The retailer is in the process of expanding the program to 400 stores, and Kroger CIO Chris Hjelm identified the technology as one of his proudest achievements of the past few years.

Too Many Products Crowd Small Screens: ‘Paradox Of Choice’ Frustrates 48% Of Mobile Shoppers

Nearly half (48%) of consumers agree or strongly agree that buying and discovering products directly from brands’ mobile sites is frustrating, according to a survey from Qubit. Instead, consumers are more likely to use their mobile devices for browsing and inspiration (61%) than for purchasing specific items (58%). During 2017, consumers could choose from more than 78 million products across 73 retail web sites in the U.S. and EMEA regions, according to Qubit. This demonstrates a “paradox of choice” for consumers and illustrates the need for retailers to focus on relevancy and discovery now more than ever.

What To Look For In Servers For POS Systems

Hospitality and retail companies face numerous hardware challenges in their highly competitive and ever-changing environments. They need highly-configurable and cost-effective point-of-sale (POS) systems that are secure and reliable. In selecting the right server for their POS system, they should look for platforms with three key characteristics: consistency, long server life and the ability to handle multiple needs simultaneously to drive down costs.

5 Best Payments Solutions For Pop-Up Shops

Who doesn’t love a pop-up shop? The quirky, short-term retail stores are on the upswing as of late, keeping neighborhoods vibrant by temporarily filling vacant spaces and giving brands the chance to show off their goods to the public — even if it’s just for two-day sprints. For customers, pop-up shops deliver an exciting experience and fill them with a sense of urgency to get the latest sales. However, that feeling of excitement could quickly diminish if a they find the shop doesn’t take debit or credit, putting an unexpected hurdle in the way of completing their purchase, and diluting the whole customer experience.

Aptos Offers Amazon Pay To Retail Clients

Aptos has partnered with Amazon Pay to enable retailer clients to offer Amazon Pay Multi-Currency as a payments option, and to extend the platform to consumers overseas. With Amazon Pay, retailers leveraging the Aptos Digital Commerce platform can now offer shoppers the option to pay for online orders using the information already stored…
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Killing Cash? Why Digital Payments, Bitcoin Can’t Finish The Job. Yet.

The global payments infrastructure is experiencing massive digital upheaval. Mobile and proximity payments are quickly entering the mainstream. Bitcoin has a market cap that could make a blue chip blush, and new retail concepts like Amazon Go and Shake Shack’s cashless store bring momentum to the theory that cash could essentially become useless in a future retail environment. The Indian government has even undertaken, and largely achieved, an ambitious digitization of its economy and financial infrastructure. But is cash really on the road to obsolescence? Not yet.

Exclusive Q&A With Mastercard Exec: Expanding Payment To Wearables, VR And Smart Home Devices

Payments are the unglamorous but absolutely necessary piece of any consumer purchase. As retail touch points have multiplied and become more technologically complex, encompassing mobile devices, wearables, and now voice, AR and VR applications, payment providers have had to keep pace. One indication of the breadth of this challenge is in Kiki Del Valle’s title: she is SVP of Commerce for Every Device at Mastercard. Del Valle, who will be presenting the session, titled Transforming How People Pay: Commerce For Every Device at next week’s Retail Innovation Conference, April 30-May 2 in New York City, revealed why payment providers need to balance innovation, consumer convenience and data security within a rapidly shifting customer journey.

Meet 2018 Goals By Making Payment Solutions Your Next Loyalty Campaign

Returning customers drive more than 22% of retailer revenue and spend 15% more than new customers on any given order, according to a study by StitchLabs. Given this obvious financial incentive, not to mention the high cost of attracting and activating new customers, investment in programs that drive loyalty and customer retention is essential. Today’s tech landscape and proliferation of e-Commerce offers more opportunity than ever for retailers of all sizes to leverage cost-effective retention strategies at one key element of their operations: the POS. “We believe customers are first and foremost loyal to the solutions that solve their problems and we are passionate about that,” said Patrick Gauthier, VP of Amazon Pay. “Today over 50% of Amazon Pay buyers are Amazon Prime customers, demonstrating the benefit of providing familiar, trusted payment methods wherever they shop.”

Teahouse Brews Up Growth With Streamlined Management And Loyalty Solution

The Teahouse, a chain of traditional Taiwanese cream teahouses in the Houston area, faced a problem familiar to many growing retailers. Keeping tabs on multiple locations that differed slightly from each other in menu setup, layout and prices was becoming an operational challenge. Additionally, Teahouse wanted a more organized way of managing its Teahouse Rewards loyalty program, which offers customers a free drink for every $40 they spend. The retailer, which currently operates 10 locations, deployed a POS and store management solution from Revel Systems in late 2015, and then added the Spendgo customer engagement solution in January 2017. The combination has provided Teahouse with multiple benefits, including:

Thando’s Footwear Boosts Site Traffic With Secure, Streamlined Payments

As a company that sources its designs from local African designers, it was critical for Thando’s to develop more than just an e-Commerce destination for footwear. For Co-Founders Taffi Ayodele and her husband Jibolu ‘J.G.’ Ayodele, giving back to the community that inspired the Thando’s collection of foldable flats for women was just as important as scaling the brand.

Walmart Replaces Alipay With WeChat In Western China Stores

  • Published in News Briefs
Walmart is parting ways with Alipay in all its stores in the western region of China, installing WeChat Pay, the popular digital payments app powered by Tencent.The move would be a blow for Alibaba, which is aggressivelyexpanding the Alipay platform outside China. In total, the Chinese mobile payments market has reached…
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