Omnichannel Alignment

Farmstead Raises $7.9 Million, Plans Expansion to Second North Carolina Market

Taking advantage of the surge in online grocery generated by COVID-19, Farmstead plans to bring its dark store fulfillment model to a…

How Smaller Assortments, Lower Inventory Levels Can Maximize Post-COVID Success

Retailers, particularly those in the apparel, footwear and soft goods verticals, have an opportunity to turn the lemons from COVID-19 into lemonade,…

B8ta Buys RaaS Retailer Re:store to Expand Presence in Fashion and Lifestyle

B8ta has acquired Re:store, a startup that provides retail-as-a-service for online fashion brands with partners including Instagram brands Sezane, H&M’s & Other…

IKEA Partners With Google Cloud to Enhance Omnichannel and Customer Service Capabilities

IKEA has partnered with Google Cloud to improve it technological capabilities, including the implementation of AI and machine learning tools, upgrading omnichannel…

AWS Q&A: How Retailers can Prepare Ecommerce Operations for COVID-Driven Uncertainty

This year’s surge in ecommerce has put strains on both supply chains and websites, and retailers now are guessing what challenges they…

AI-Powered Pricing and Promotions are Redefining the 2020 Retail Holiday Season

The all-important holiday season always demands retailers’ full engagement and energy, but the 2020 holiday season presents unique challenges. As the pandemic…

How Innovative Partnerships, Business Agility and Verticalization Can Revive Brick-and-Mortar Retailing

Bankruptcies and store closures are, unfortunately, ongoing features of the retail ecosystem. However, COVID-19 has undoubtedly accelerated both. Many of the affected…

RIC20 Recap: Speakers Provide Answers to Five Pressing Questions

Everyone in retail has Big Questions: What will this holiday season be like? Will the coronavirus surge in the cold weather, and…

Fender Breaks Ecommerce Records with ‘Play Through’ Online Music Lessons

Despite the turmoil COVID-19 has caused for the retail industry, brands across many categories have found innovative ways to stay connected to…

Q&A: How ABC Fine Wine & Spirits Managed A 2,000% Spike in Ecommerce Demand

The closure of bars and restaurants at the start of the COVID-19 pandemic meant demand at alcoholic beverage merchants, which were designated…

Walmart Splits Black Friday Promotion into Three Events Across November

Walmart will adapt to what is shaping up to be an extended holiday season by spreading out its Black Friday promotions across…

RIC20: 50+ Sessions, 99 Speakers, Live Roundtables, Startup Innovation Labs and More

It’s easy to see why Retail TouchPoints and RetailX chose “The Big Acceleration” as the theme for the 6th annual Retail Innovation…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.