Omnichannel Alignment

Prada Expands Relationship with Adobe to Deepen Omnichannel Personalization Capabilities

Prada Group and Adobe have entered an enhanced partnership designed to enable real-time personalization and increase revenue by enhancing the luxury retail…

Brands Pop into the Surreal as 3D Billboards Surge

Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is…

The Face-Off Between Amazon and ‘Alternative Marketplaces’ is Shaping the Next Era of Ecommerce

Editor’s Note: As 2023 comes to an end, we are highlighting some of our most-read content of the year. We look forward…

The Future is Diverse, so Retailers Must Shift from a ‘Mass’ to a ‘Micro’ Model to Keep Up

Society is changing rapidly, and retail needs to evolve just as rapidly to keep up, according to the Buying Into Better: The…

Efficiency and Engagement: The Great Balancing Act of Workforce Tech

71% of business leaders worry that their workforce tech investments will focus more on operations than employee engagement. Forrester research reveals how…

H-E-B to Help Customers Connect with Local Home and Pet Service Providers

H-E-B is rolling out branded displays at more than 300 stores across Texas that will connect customers with service providers on the…

#RICE23 Chair Announcement: Cathy Hackl Added As Metaverse And Next-Gen Fashion & Retail Chair

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For Forever 21, Omnichannel Experiences are Key to Staying a Gen Z Favorite

Jacob Hawkins knows a lot about Gen Z, not just because he’s spent almost a year as the Chief Marketing, Digital and…

How Store Design Teams are Unlocking Tangible Value from AI Platforms

Editor’s note: This is the second article in our series on AI in Retail. Check out the other articles in this series,…

The New CPG Playbook: Embrace Product, Marketing and Experience Innovation to Drive Growth

Two CPG experts, who also will be speaking at the Retail Innovation Conference & Expo this June in Chicago, offer their advice…

Claire’s Aims High (and Wide) with Next-Gen Paris Store, U.S. Grocery Expansion

Claire’s is celebrating the opening of its next-generation store in Paris with a Fashion Week event on March 6, 2023 that will…

Dr. Squatch Focuses on Shipping Experience to Drive Global Growth

From its funny viral videos to its quirky logo featuring a pipe-smoking, tie-wearing Sasquatch, the personal care brand Dr. Squatch has broad…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Omnichannel Alignment

Prada Expands Relationship with Adobe to Deepen Omnichannel Personalization Capabilities

Brands Pop into the Surreal as 3D Billboards Surge

The Face-Off Between Amazon and ‘Alternative Marketplaces’ is Shaping the Next Era of Ecommerce

The Future is Diverse, so Retailers Must Shift from a ‘Mass’ to a ‘Micro’ Model to Keep Up

Efficiency and Engagement: The Great Balancing Act of Workforce Tech

H-E-B to Help Customers Connect with Local Home and Pet Service Providers

#RICE23 Chair Announcement: Cathy Hackl Added As Metaverse And Next-Gen Fashion & Retail Chair

For Forever 21, Omnichannel Experiences are Key to Staying a Gen Z Favorite

How Store Design Teams are Unlocking Tangible Value from AI Platforms

The New CPG Playbook: Embrace Product, Marketing and Experience Innovation to Drive Growth

Claire’s Aims High (and Wide) with Next-Gen Paris Store, U.S. Grocery Expansion

Dr. Squatch Focuses on Shipping Experience to Drive Global Growth

Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

Navigating Retail at 2025’s Halfway Point: What Omnichannel Retailers Need to Know

US Shopper Survey: What’s Killing Conversions for Enterprise Retailers

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

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