Latest In: Customer Experience

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David’s Bridal Moves into Wholesale, Offering Capsule Designer Collections to Wedding Boutiques

David’s Bridal, which has been steadily expanding beyond its showroom roots for several years now, is moving into…

News March 16
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Urban Outfitters Kicks Off Shop-in-Shop Vans Activation Across 5 Key Locations

Urban Outfitters will debut its latest “On Rotation” experiential retail platform with Vans footwear, starting with the retailer’s…

News March 13
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Dollar General to Test More ‘Open and Inviting’ Store Format, Pilot Subscription Program

Dollar General will debut a new store format designed to be “more open and inviting, resulting in greater…

News March 13
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Why Agentic AI is a Game-Changer for Ecommerce

Many ecommerce businesses routinely use AI-based features and solutions to drive efficiencies around certain tasks, such as analytics,…

Executive Viewpoints March 13
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New Balance Moves Above the Ankle by Adding Apparel to Resale Assortment

New Balance has added used apparel to the offerings on its Reconsidered resale platform, which already has helped…

News March 12
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Whole Foods Ramps up UK Expansion, Plans 6 New Stores by June 2026

Whole Foods Market will double its store count in the UK to 12 supermarkets by mid-June following a…

News March 12
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Global Consumers are Rewriting the Retail Design Playbook

Retailers have poured years of work into creating bigger, flashier, more immersive in-store experiences — but today’s consumers…

Executive Viewpoints March 12
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Time Inaugurates Design Partnership with Target for High-Profile Events in 2026

Time has named Target as its official design partner for four of the publication’s marquee events in 2026:…

News March 11
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Why Direct Mail Is Re-Entering the Retail Playbook

Retail logistics offers a different lens on customer engagement. Campaigns are not only visible at launch, but across…

Executive Viewpoints March 11
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