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Ace Hardware And Walmart: Different Models For Cause-Based Marketing

Good causes create good customer relationships. As many as 90% of consumers said they are more likely to switch to brands that…

What Retailers Can Learn From Netflix In 5 Easy Lessons

Since its inception in 1997, Netflix has implemented a number of disruptive business practices and innovative approaches to customer experience. Its initial…

Dick’s Plans Expansions Even As Rivals Quit The Field

In the wake of Sports Authority’s Chapter 11 bankruptcy filing, chief rival Dick’s Sporting Goods is further setting itself apart as the top…

Target Revamps Stores To Attract Millennial Shoppers

With so much focus on e-Commerce today, brick-and-mortar strategies can fall through the cracks. But only 15% of consumers opt to shop…

UX Research Is No Longer Just The UX Team’s Job

With 60% of enterprises saying they will test their user experiences more frequently in 2016, it appears more companies are understanding the…

Do Retailers Appreciate Employees The Same Way They Appreciate Customers?

Did you know that Employee Appreciation Day is March 4? If not, that may be your first stumbling block to building long-term…

Is The Convenience Economy Convenient For Retailers?

Just when retailers are finally getting up to speed on omnichannel, they face a new challenge: The Convenience Economy. It’s hard to…

Will ‘Fallout’ Spread After Tough Holiday Season? 5 Experts Weigh In

The overall economy continues to grow, but for a number of leading retailers, lower gas prices and rising employment didn’t translate into…

10 Trends To Watch At NRF

What is the best way to peruse the annual NRF Big Show? It’s a bigger challenge every year. To help, the Retail…

30% Of Shoppers Wait Until Christmas Week To Do Majority Of Holiday Shopping

Last-minute shopping continues to be a “bad” behavior that plagues consumers, and to some extent retailers, every year. Nearly one third (30%)…

Black Friday: Now Home To The Online Shopper

While Black Friday has traditionally been the start of the holiday shopping season — and is widely known as the day shoppers…

Technology Is Important, But Trust Is Essential

We talk a lot about omnichannel retail and giving today’s shoppers every option when it comes to product ordering and delivery. But…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

trend watch

Ace Hardware And Walmart: Different Models For Cause-Based Marketing

What Retailers Can Learn From Netflix In 5 Easy Lessons

Dick’s Plans Expansions Even As Rivals Quit The Field

Target Revamps Stores To Attract Millennial Shoppers

UX Research Is No Longer Just The UX Team’s Job

Do Retailers Appreciate Employees The Same Way They Appreciate Customers?

Is The Convenience Economy Convenient For Retailers?

Will ‘Fallout’ Spread After Tough Holiday Season? 5 Experts Weigh In

10 Trends To Watch At NRF

30% Of Shoppers Wait Until Christmas Week To Do Majority Of Holiday Shopping

Black Friday: Now Home To The Online Shopper

AI at a Crossroads: Leadership, Ethics, and ROI

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

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