retail

Saks Improves Display Compliance With RFID

Although the brick-and-mortar shopping experience has its benefits, inventory can be disorganized and difficult to browse. When a customer finds the product…

Is Your Business Ready For The Omnichannel World?

Omnichannel strategies have fast become a key priority for most retailers. In a recent survey of 125 retailers and wholesalers, we found…

Moxie Jean Grows 500% With Help From Personalized Email Strategy

Consumers expect more personalization across every retail touch point, including email. While customer acquisition via email has quadrupled over the past four…

SMBs Build Customer Relationships With CRM And Targeted Emails

This is Part 2 of the Retail TouchPoints SMB report. Part 1 of the report appeared in the Nov. 26th newsletter….

Futureproofing The Fashion Business

It’s been said that the mantra of fashion is ‘seduce the consumer and control the supply chain.’ But sadly, the key to…

Less Than Half Of Marketers Report Sufficient Access To Relevant Business Data

The ability to mine value from marketing data is critical to achieving competitive advantage. But as data from social media, mobile content,…

Linkett Connects Marketers To Mobile-Toting Consumers

Retailers have the opportunity to deliver marketing messages and offers to consumers across a variety of technology touch points. However, to effectively…

Otto Group Taps Computop For All Online Payment Operations

Computop, a provider of payment services, has established an agreement with EOS Payment Solutions, a provider of receivables, information and liquidity management…

Toys “R” Us Personalizes Black Friday Videos Using Eyeview

Toys “R” Us is tapping a new application from video advertising solution provider Eyeview to help drive traffic to stores on Black…

IT Investments Help SMBs Compete With Larger Competitors

This is Part 1 of the Retail TouchPoints SMB Report. Part 2 will be featured in the December 3 newsletter. Smart…

Retail Customer Experience Trends Update

Customer experiences are the backbone of successful retail. Today’s consumers are hungry for experiences that rise above the noise of the marketplace…

U.S. ‘Switching Economy’ Leaves $5.9 Trillion Up For Grabs

Businesses are failing to improve customer experiences to drive satisfaction and long-term brand loyalty, according to Accenture in a recent report that…

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