Retail TouchPoints

Personalization Is Not A Key Motivator For Shoppers, Oracle Survey Reveals

While consumers may say they want a more personalized shopping interaction, they rank personalization behind service and experience, according to findings from…

Go Daddy Partners With First Data To Introduce Payment Solutions

Go Daddy, a domain name provider for small businesses, has partnered with First Data Corporation to offer the Go Daddy Payment Solutions…

Nine Retailers Chosen For Best Online Customer Service

In its 15th Annual Mystery Shopping Study, the e-tailing group has announced nine merchants that offer the best customer service, out of…

NRF: The Current Landscape Of Mobile Payments And Where It’s Headed

One-in-five consumers have had a bad retail experience, according to a Temkin Group report on customer experiences. But mobile devices — such…

NRF BIG Show Recap: Editors’ Perspectives, Session Recaps

Following is an overview of the NRF BIG Show 2013, featuring editorial perspectives from Debbie Hauss, Editor-in-Chief of Retail TouchPoints and Alicia…

Comparing Political And Retail Strategies

Editor’s Note: This article is an excerpt from Schwartz’s book titled: Fast Shopper, Slow Store. Many people in the business of connecting…

Help Yourself: Digital Malls Represent A $7 Billion Opportunity

Many mall developers, retailers, consumer product manufacturers and even vending operators are facing demographic, economic and technological challenges, as 12% of consumers…

SAP Announces New Series Of Retail Solutions

Most retailers seek to achieve real-time analysis of shopper, avoid shortages and overstocks with access to real-time ordering, and influence consumer behavior…

NRF Session: Coca-Cola “Opens Happiness” For Consumers And Retailers

Customer-centricity, key for increasing engagement with retail audiences, was a primary focus during educational sessions and discussion at the 2013 National Retail…

Zebra Technologies Acquires StepOne Systems

Zebra Technologies recently completed the acquisition StepOne Systems, a mobility software company. The terms of the deal have not been released. With…

Mobile Showrooming Leads To Increased Price-Matching In 2013

Following is Part 1 of the Retail TouchPoints series focused on Pricing Challenges In An Omnichannel World. Part 2, which offers insights…

The Four Phases Of E-Commerce Consumer Engagement

Ultimately, every brand wants to reach the pinnacle of consumer engagement. In e-Commerce, that might mean having the latest and greatest technology…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Retail TouchPoints

Personalization Is Not A Key Motivator For Shoppers, Oracle Survey Reveals

Go Daddy Partners With First Data To Introduce Payment Solutions

Nine Retailers Chosen For Best Online Customer Service

NRF: The Current Landscape Of Mobile Payments And Where It’s Headed

Comparing Political And Retail Strategies

Help Yourself: Digital Malls Represent A $7 Billion Opportunity

SAP Announces New Series Of Retail Solutions

NRF Session: Coca-Cola “Opens Happiness” For Consumers And Retailers

Zebra Technologies Acquires StepOne Systems

Mobile Showrooming Leads To Increased Price-Matching In 2013

The Four Phases Of E-Commerce Consumer Engagement

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

Groceryshop

Shoptalk Fall

NRF Europe

eTail Connect West

eTail Boston

Interests:

Retail TouchPoints

Access The Media Kit

Interests:

Access Our Editorial Calendar