The Retail TouchPoints Network

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Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

How Luxury Brands Like LVMH Unlocked Value Amid COVID

At 45, Ron Herman is Still a Retail Industry Trendsetter With a Heavy Community Focus

What’s Behind the New Urgency Driving Sustainability Initiatives?

Holiday 2021 Wrap-Up: Safety Protocols and Early Shopping Led to a Successful Season

How Shoemaker Viscata is Achieving Social and Business Goals by Reducing Returns

Kathleen Egan

Inconsistent Pricing Across Channels Remains A Key Challenge For Retailers

Following is Part 2 of the Retail TouchPoints series,Pricing Challenges In An Omnichannel World. Part 3, which will look at best-in-class…

Mobile Showrooming Leads To Increased Price-Matching In 2013

Following is Part 1 of the Retail TouchPoints series focused on Pricing Challenges In An Omnichannel World. Part 2, which offers insights…

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With Brand Language Under a Microscope, AI-Powered Optimization Appeals to Marketers

2022 Customer Loyalty Data Study: What are the True Drivers of Loyalty in the Minds of Consumers?

5 Trends Shaping the Future of Ecommerce

7 Surprising Tax Facts That Will Impact Your DTC Strategy

‘Returnuary’ is Coming: Stay Agile on Tax in Preparation

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NRF 2022

Retail Innovation Conference & Expo 2022