H&R Block

PetSmart Hires New EVP Of Customer Experience

PetSmart has named Phil Bowman Executive Vice President of Customer Experience, a new position within the organization. Bowman, who will report directly…

Walmart Introduces Reloadable Prepaid Card Service

Walmart is launching an affordable and convenient way for customers to load money onto individually branded prepaid cards such as Account Now,…

VirtuOz Launches Micro-Agents For Extended Intelligence In-Store

The customer experience is a key competitive differentiator in retail, particularly as consumers focus on leveraging a variety of channels to get…

Which Brands are Rewriting the Rules of Loyalty Programs?

Recalibrating for the Next Normal

Get Post-Purchase Right or Risk Losing the Next Sale

Omnichannel Orchestration: How to Optimize Inventory Amid Shifting Consumer Behaviors & Industry Disruptions

H&R Block

PetSmart Hires New EVP Of Customer Experience

Walmart Introduces Reloadable Prepaid Card Service

VirtuOz Launches Micro-Agents For Extended Intelligence In-Store

Which Brands are Rewriting the Rules of Loyalty Programs?

Recalibrating for the Next Normal

Get Post-Purchase Right or Risk Losing the Next Sale

Omnichannel Orchestration: How to Optimize Inventory Amid Shifting Consumer Behaviors & Industry Disruptions

Personalized Content Motivates Purchases for 59% of Consumers

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