H&R Block

PetSmart Hires New EVP Of Customer Experience

PetSmart has named Phil Bowman Executive Vice President of Customer Experience, a new position within the organization. Bowman, who will report directly…

Walmart Introduces Reloadable Prepaid Card Service

Walmart is launching an affordable and convenient way for customers to load money onto individually branded prepaid cards such as Account Now,…

VirtuOz Launches Micro-Agents For Extended Intelligence In-Store

The customer experience is a key competitive differentiator in retail, particularly as consumers focus on leveraging a variety of channels to get…

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