holiday2019

Holiday 2019 Wrap-Up: Discounts, Shortened Sales Season Make For Tough Sledding

The 2019 holiday season was a solid if unspectacular success, with overall retail sales up 3.4% and online sales up 18.8%, according…

Harris Poll Survey: 82% Of Shoppers Say Retailers Should Reduce Returns To Boost Sustainability

Shoppers are increasingly aware of returns’ environmental impact, and they want retailers to fix the problem: 82% of e-Commerce customers say that…

4 Last-Minute Tips To Mitigate Holiday Returns Challenges

For retailers, the morning-after New Year’s hangover has nothing to do with alcohol and almost everything to do with returns. In fact,…

Mastercard: Holiday E-Commerce Sales Jump 18.8%, Far Outpacing 1.2% In-Store Revenue Growth

As the first of many holiday season sales results come in, it appears e-Commerce continues to be a chief driver of overall…

Amazon Expands Free Holiday Return Policy To ‘Millions’ Of Items

With shoppers expected to return $41.6 billion worth of merchandise bought online this November and December, according to a study by CBRE…

BOPIS Blossoms As Holidays Hit The Home Stretch

Black Friday has come and gone, but retailers can’t afford to rest on their laurels: seven of the year’s busiest shopping days…

Old Navy Partners With Postmates For Last-Minute Holiday Deliveries

Seeking to give last-minute holiday shoppers a less stressful buying experience, Old Navy is offering on-demand delivery for shoppers using its buy…

Amazon Pilots Temporary Warehouse Storage Service For Faster Holiday Deliveries

Amazon is testing a new inventory storage service, designed to help meet holiday demand and its next-day shipping commitment without overcrowding its…

Shoppers Don’t See ‘Black Friday’ Or ‘Cyber Monday’ — They See A Weekend Of Deals

Cyber Monday sales hit $9.4 billion this year, up 19.7% from 2018, topping the $7.4 billion sold on Black Friday, according to…

Costco Thanksgiving Day Site Outages Cost An Estimated $11 Million

Costco’s e-Commerce site went down for more than 16 hours on Thanksgiving Day, according to outage tracking web site Down Detector. The outage impacted…

Build Black Friday Online Basket Sizes With Item Affinities And Smooth Shopper Journeys

Many retailers kicked off holiday promotions early to make up for a short buying season, but shopping won’t really kick into full…

RSR Analyst: Many Sites Still ‘Abnormally Slow’ Ahead Of Holiday Rush

Industry predictions forecast that e-Commerce sales may rise between 14% and 18% this holiday season, with mobile playing a greater role than…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

holiday2019

Holiday 2019 Wrap-Up: Discounts, Shortened Sales Season Make For Tough Sledding

Harris Poll Survey: 82% Of Shoppers Say Retailers Should Reduce Returns To Boost Sustainability

4 Last-Minute Tips To Mitigate Holiday Returns Challenges

Mastercard: Holiday E-Commerce Sales Jump 18.8%, Far Outpacing 1.2% In-Store Revenue Growth

Amazon Expands Free Holiday Return Policy To ‘Millions’ Of Items

BOPIS Blossoms As Holidays Hit The Home Stretch

Old Navy Partners With Postmates For Last-Minute Holiday Deliveries

Amazon Pilots Temporary Warehouse Storage Service For Faster Holiday Deliveries

Shoppers Don’t See ‘Black Friday’ Or ‘Cyber Monday’ — They See A Weekend Of Deals

Costco Thanksgiving Day Site Outages Cost An Estimated $11 Million

Build Black Friday Online Basket Sizes With Item Affinities And Smooth Shopper Journeys

RSR Analyst: Many Sites Still ‘Abnormally Slow’ Ahead Of Holiday Rush

Preparing for Global Expansion: 6 Must-Haves for Tax Compliance Success

5 Essential Tax Truths for Growing Midmarket Companies

The Agentic Engine Powering Profit-Driven Merchandising

6 Essential Tips for Social Commerce for Tax, Finance, and IT Leaders

AI at a Crossroads: Leadership, Ethics, and ROI

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