holiday2019

Holiday 2019 Wrap-Up: Discounts, Shortened Sales Season Make For Tough Sledding

The 2019 holiday season was a solid if unspectacular success, with overall retail sales up 3.4% and online sales up 18.8%, according…

Harris Poll Survey: 82% Of Shoppers Say Retailers Should Reduce Returns To Boost Sustainability

Shoppers are increasingly aware of returns’ environmental impact, and they want retailers to fix the problem: 82% of e-Commerce customers say that…

4 Last-Minute Tips To Mitigate Holiday Returns Challenges

For retailers, the morning-after New Year’s hangover has nothing to do with alcohol and almost everything to do with returns. In fact,…

Mastercard: Holiday E-Commerce Sales Jump 18.8%, Far Outpacing 1.2% In-Store Revenue Growth

As the first of many holiday season sales results come in, it appears e-Commerce continues to be a chief driver of overall…

Amazon Expands Free Holiday Return Policy To ‘Millions’ Of Items

With shoppers expected to return $41.6 billion worth of merchandise bought online this November and December, according to a study by CBRE…

BOPIS Blossoms As Holidays Hit The Home Stretch

Black Friday has come and gone, but retailers can’t afford to rest on their laurels: seven of the year’s busiest shopping days…

Old Navy Partners With Postmates For Last-Minute Holiday Deliveries

Seeking to give last-minute holiday shoppers a less stressful buying experience, Old Navy is offering on-demand delivery for shoppers using its buy…

Amazon Pilots Temporary Warehouse Storage Service For Faster Holiday Deliveries

Amazon is testing a new inventory storage service, designed to help meet holiday demand and its next-day shipping commitment without overcrowding its…

Shoppers Don’t See ‘Black Friday’ Or ‘Cyber Monday’ — They See A Weekend Of Deals

Cyber Monday sales hit $9.4 billion this year, up 19.7% from 2018, topping the $7.4 billion sold on Black Friday, according to…

Costco Thanksgiving Day Site Outages Cost An Estimated $11 Million

Costco’s e-Commerce site went down for more than 16 hours on Thanksgiving Day, according to outage tracking web site Down Detector. The outage impacted…

Build Black Friday Online Basket Sizes With Item Affinities And Smooth Shopper Journeys

Many retailers kicked off holiday promotions early to make up for a short buying season, but shopping won’t really kick into full…

RSR Analyst: Many Sites Still ‘Abnormally Slow’ Ahead Of Holiday Rush

Industry predictions forecast that e-Commerce sales may rise between 14% and 18% this holiday season, with mobile playing a greater role than…

Neiman Marcus Shares Insider Tips on Retiring Monolithic Tech and Embracing Modern, Composable Architecture

How Design Teams are Maximizing the Impact of New Store Experiences

Best Practices for Boosting Supply Chain Visibility

The Evolution of Retail Media: Powered by Data, RMNs Offer Full-Funnel Advertising

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