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HATCH is Reinventing Maternity Retail — and Now Plans to Bring 3 Legacy Brands Along for the Ride

How Daniel’s Jewelers Designs Stores and Shopper Experiences for Hispanic Consumers

Listen Up: Copper Compression’s Voice Commerce Play is (Almost) All About Brand Recognition

How In-House App Development Gave Home Depot Associates the Right Tool for Their Jobs

Kendra Scott CEO: ‘The Beauty of our Business is we Don’t Have to Reinvent Ourselves to be Successful’

How Fiture Creates ‘Fitness for All’ in Compact N.Y. Store Location

frictionless convenience

Cars, Wine, Trees — COVID-19 Proved Once and For All that You Can Sell Just About Anything Online

The COVID-induced ecommerce boom of 2020 saw online sales climb across almost all categories last year, including some unexpected ones. Propelled by…

Convenience Increasingly Trumping Cost on Online Shoppers’ Priority List

Offering items at a lower price than competitors was once an almost guaranteed method of increasing online conversion rates, but today’s consumers…

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Which Brands are Rewriting the Rules of Loyalty Programs?

Recalibrating for the Next Normal

Get Post-Purchase Right or Risk Losing the Next Sale

Omnichannel Orchestration: How to Optimize Inventory Amid Shifting Consumer Behaviors & Industry Disruptions

Personalized Content Motivates Purchases for 59% of Consumers

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