culture

Corporate Leaders: Do your Words Fit Your Culture and Values?

Work culture matters. Now more than ever. The past year has been a lesson in patience and fortitude as we’ve braved a…

Retail Digital Transformation Requires Rethinking Culture, People And Technology

Surviving in today’s digital age requires every retailer to innovate and transform their business. Data science is helping retailers accurately identify opportunities…

Exclusive Q&A: How ‘Purpose-Based Ideas’ Help Modern Brands Maintain Authenticity

The interconnected nature of modern society means shoppers are never not shopping — their journey begins well before they visit a retailer’s…

Culture Is The Key to Great Service

Conventional approaches to building a customer-centric culture involve topics like putting the customer first. While all of this is indeed important, customer-centric…

Exclusive Q&A: How Retailers Can Benefit From Taking A Political Stand

Retailers can no longer stick their heads in the sand and ignore events outside of their industry. Shoppers prefer brands that match…

Walmart Bags Moosejaw For $51 Million

Walmart continues to beef up its e-Commerce offerings as it seeks to challenge online leader Amazon. The latest acquisition is outdoors retailer…

New Survey Spotlights Need For Personalized Offers and Communications

Retailers have been implementing loyalty programs for decades to incentivize shoppers to purchase items and visit stores more frequently. However, a recent…

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