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The Booth and Beyond: What NRF 2024 Tells Us About the State of the Industry

The National Retail Federation drew 40,000+ attendees from across the retail realm who were eager to explore the hottest trends and tech…

How Ebay is Separating Itself from the Marketplace Pack with a Focus on ‘Enthusiasts’

As it marks its 28th year in business, Ebay finds itself in a vastly different world than the one where it started….

It’s Barbie’s World, We’re Just Living in It

With our Editors Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into the latest…

How Walmart, PepsiCo and Brooks Running are Making Strides in Sustainability

Retailers, brands and manufacturers are discovering some good news on the sustainability front: it’s remarkably flexible. Individuals and companies are finding that…

Brooks Running Speeds Up Sustainability Efforts with New Resale, Supply Chain Traceability Initiatives

Performance running footwear and apparel company Brooks Running has launched two new initiatives to enhance its sustainability efforts — a recommerce program…

Amazon Enlists Staples, Local Businesses to Help with Returns and Delivery

In Amazon’s latest moves to bolster its logistics and fulfillment network, the company has partnered with Staples to accept customer returns and…

Ebay Continues Trust Offensive with Acquisition of Certilogo

Ebay’s spending spree is continuing with the acquisition of Certilogo, a provider of digital IDs and authentication tools for apparel and fashion…

Resale is Hot, but when it Comes to Making Money Many Brands are Out in the Cold

Although we’re taught that it’s not polite to talk about money, many people can’t resist crowing about what a great bargain they…

Customers Care About Sustainability, so Show them how Ecommerce Delivers

Customer experience (CX) strategies often focus on using technology to improve steps in the customer journey, but CX can also be about…

Klarna Rolls Out Suite of New Shopping Tools, From ChatGPT to Resale

Klarna is introducing a portfolio of social media-esque capabilities on its platform, including a personalized shopping feed and smart shopping features. The…

Resale Continues to Rise: Global Secondhand Sales to Hit $350B by 2027

Consumers and retailers are turning to resale more than ever amid economic uncertainty, according to ThredUp’s 11th annual Resale Report, conducted by…

How LePrix is Using Tech to Advance Luxury Wholesale

Retail TouchPoints has been studying and reporting on the evolution of resale for years. Over this time, we’ve seen consumer behaviors shift…

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