Retail Remix Podcast

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

Latest Episodes

Episode 05

How Badgley Mischka Is Democratizing High Fashion

Featuring: Christine Currence, Badgley Mischka

With a rich history in licensing, Christine Currence has reached a new milestone in her career: president and owner of Badgley Mischka. Now, she’s helping the brand navigate this exciting, albeit volatile, time in fashion. The advent of social media has eliminated the exclusivity in luxury, with consumers demanding more access, more…

Episode 04

COVID-19 Update: Store Closures, Logistics Woes & E-commerce Spikes

Featuring: Alicia Esposito, Adam Blair, & Glenn Taylor of Retail TouchPoints

News and developments surrounding COVID-19 are being released at a rapid pace. The Retail TouchPointseditorial team has been working diligently to update readers on new guidelines, store closures and realities surrounding supply chain, logistics, e-Commerce experience and more. However, these updates have been coming so quickly that the team has…

Bonus Episode 03

Rapid Fire Retail w/ Christine Currence: Fashion Exec Gets Real About “No”

Featuring: Christine Currence, Badgley Mischka

As the president and owner of Badgley Mischka, Christine Currence is tasked with helping her business partners (including Mark Badgley and James Mischka) keep pace with new consumer trends and engagement imperatives. When she’s not, she’s a shopper…just like us. During this installment of Rapid Fire Retail, we learn her preferences and…

Episode 03

What’s Next In Experiential Retail?

Featuring: Melissa Gonzalez, Lion’esque Group

Melissa Gonzalez, Founder and CEO of the Lion’esque Group, has been one of the driving forces in the era of experiential retail. One of the first experts to delve into the pop-up paradigm (hence her book of the same name), Melissa has worked with countless brands to help them reimagine…

Bonus Episode 02

Rapid Fire Retail w/ Melissa Gonzalez: Personalization Gets The Spotlight

Featuring: Melissa Gonzalez, Lion'esque Group

How does one of the key leaders in experiential retail prefer to shop? What brands is she loyal to? Most importantly, what advice does she have for retailers striving to stay relevant in consumers’ minds and hearts? During this episode of Rapid Fire Retail, we get to the heart…

Episode 02

Transparency And Social Responsibility: Retail’s New X-Factor

Featuring: Rob Garf, Salesforce

In the new era of retail, having the right price and product will only get you so far. That’s what people use Amazon for. To win shopper loyalty, brands must prove to them that they stand for something—and that they align with consumers’ values, beliefs and lifestyles. Rob Garf, VP…

Bonus Episode 01

Rapid Fire Retail w/ Rob Garf: The Man Behind The #GARFIE

Featuring: Rob Garf, Salesforce

Rob Garf has been in the retail space for 20 years. He’s whip-smart, forward-thinking and is an all-around good guy. He’s a key source for Retail TouchPoints as we strive to uncover the leading tech trends and imperatives for experience success. While we dig into a lot of that…

Episode 01

Mastering Personalization In A Mobile-First World

Featuring: Jason Woosley of Adobe & Alicia Esposito of Retail TouchPoints

If the 2019 holiday season taught us anything, it’s that digital commerce, and specifically mobile commerce, has reached a whole new level of adoption. As a result, retailers must always be thinking of how their brand experiences render to smartphone screens. Jason Woosley, Vice President, Commerce Product & Platform at…

New episodes released weekly on Monday mornings.