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Episode 274

From Overstock to Opportunity: How B-Stock Powers Inventory’s Second Life

Featuring: Marcus Shen, CEO, B-Stock 

Resale may be having a mainstream moment on the consumer side — but behind the scenes a much larger B2B engine has been quietly evolving for nearly two decades. 

Recorded live from the show floor at NRF 2026, this episode of Retail Remix features Nicole Silberstein in conversation with Marcus Shen, CEO of B-Stock, a technology platform and marketplace that helps major brands and retailers efficiently sell excess and returned inventory to a network of small business buyers. 

Marcus shares how the resale landscape is shifting, why brands increasingly need tighter control over where their excess inventory lands and how AI is helping both sellers and resellers manage volatility, pricing and profitability. The conversation also explores how inflation and changing consumer attitudes have reduced the stigma around secondhand goods, fueling downstream growth in the resale ecosystem. 

Key Takeaways 

  • How B-Stock connects major retailers and brands with small business resellers to reduce the financial impact of returns and overstock; 
  • Why brands now demand more discretion and control over secondary market distribution; 
  • How AI is helping normalize messy inventory data and predict resale value; 
  • Why volatility in inventory mix makes technology essential in B2B resale; and 
  • How inflation and shifting consumer sentiment are accelerating resale adoption. 
  • PLUS Hear about the craziest products Marcus has seen come through the platform recently. 

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Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

Episode 274

From Overstock to Opportunity: How B-Stock Powers Inventory’s Second Life

Featuring: Marcus Shen, CEO, B-Stock 

Subscribe:

Advertisement

Podcast is sponsored by

Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

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