Trend Watch

#RSP19 Webinar Series Recap: Turning One-Time Shoppers Into Repeat Customers

The 13 webinars in the 2019 Retail Strategy & Planning (RSP) series, now available on-demand, illustrate how today’s shoppers are sizing up…

#RSP19 Webinar Series Preview: How One-Time Consumers Become Full-Time Shoppers

From Monday, Sept. 16 through Friday, Sept. 20, Retail TouchPoints will present the 2019 Retail Strategy & Planning Series, a 13-webinar series…

Study: 31% Of Retail Associates Still Don’t Receive Formal Workplace Training

Although it’s becoming increasingly accepted that retailers must give their employees a reason to stay (beyond just a paycheck) if they want…

Resale Is The New $51 Billion Retail Reality — Retailers Should Prepare Accordingly

The sale of secondhand apparel and accessories, referred to mainly as resale or “recommerce,” has gained significant traction as consumers increasingly seek…

How One Chinese Supermarket Is Leading The Global Grocery Revolution

During a recent visit to the newly opened T11 Food Market (located in the Chaoyang District in Beijing) Du Yong, CEO and…

Robotics Move Beyond Warehouses To Stores And The Last Mile

Robotics technologies deployed within retail, food service and hospitality already are reducing the number of humans needed to perform their jobs. But…

Exclusive Q&A: Can Happy Returns Defuse Online’s ‘Ticking Time Bomb’?

It’s certainly understandable that more than one industry expert has referred to returns as the “ticking time bomb” of e-Commerce. For retailers,…

Loyalty And Retention Secrets: Look For Customer Actions That Spell ‘Love’

It’s becoming ever clearer that customer loyalty involves far more than a dry, rational, dollars-and-cents relationship between a shopper and a brand….

Exclusive Q&A With Shopify Plus VP: Why DTC Isn’t Slowing Down Any Time Soon

Shopify has been one of the biggest growth stories within e-Commerce in recent years, with the company’s stock skyrocketing 130% year-to-date and…

Exclusive Q&A: ‘The Product We’re Offering Is The Person Delivering The Service’

Lots of retailers pay lip service to the idea of their employees as valuable assets and brand ambassadors, but it’s the rare…

Emerald Expo Exec Reviews Successes, Feedback Following RetailX Event

The 2019 RetailX in Chicago (June 25-28) brought together three major industry events under one roof. By co-locating GlobalShop, IRCE and RFID Journal…

Lead Innovation Summit Report: If Shopper Habits Are Fluid, Flexibility Is A Retail Must

Rapid, dramatic changes in shopping habits have pushed retailers to transform their businesses in a variety of ways. But if there’s one…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Trend Watch

#RSP19 Webinar Series Recap: Turning One-Time Shoppers Into Repeat Customers

#RSP19 Webinar Series Preview: How One-Time Consumers Become Full-Time Shoppers

Study: 31% Of Retail Associates Still Don’t Receive Formal Workplace Training

Resale Is The New $51 Billion Retail Reality — Retailers Should Prepare Accordingly

How One Chinese Supermarket Is Leading The Global Grocery Revolution

Robotics Move Beyond Warehouses To Stores And The Last Mile

Exclusive Q&A: Can Happy Returns Defuse Online’s ‘Ticking Time Bomb’?

Loyalty And Retention Secrets: Look For Customer Actions That Spell ‘Love’

Exclusive Q&A With Shopify Plus VP: Why DTC Isn’t Slowing Down Any Time Soon

Exclusive Q&A: ‘The Product We’re Offering Is The Person Delivering The Service’

Emerald Expo Exec Reviews Successes, Feedback Following RetailX Event

Lead Innovation Summit Report: If Shopper Habits Are Fluid, Flexibility Is A Retail Must

Preparing for Global Expansion: 6 Must-Haves for Tax Compliance Success

5 Essential Tax Truths for Growing Midmarket Companies

The Agentic Engine Powering Profit-Driven Merchandising

6 Essential Tips for Social Commerce for Tax, Finance, and IT Leaders

AI at a Crossroads: Leadership, Ethics, and ROI

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