Advertisement

Wal-Mart Tests iPhone Shopping App To Cut Millions In Wage Costs

Wal-Mart is testing a “Scan & Go” system that would allow shoppers to use their iPhones to scan items then pay for them more quickly at a self-checkout counter, according to a Reuter news release. If successful, the move could slash costs for the retailer significantly.

For every second of average transaction time across its U.S. chain, Wal-Mart spends approximately $12 million in cashier wages, noted Reuters. The company could save millions of dollars, said Charles Holley, CFO for Wal-Mart, as more shoppers scan their own items and make payments without the help of a cashier, according to the release.

The current Wal-Mart iPhone app enables shoppers to create shopping lists and locate items. With the “Scan & Go” system, shoppers also can scan products with their iPhones, put them in bags while they shop then pay at a self-checkout counter. Though the test currently does not allow users to pay on their phones, it does transmit scanned item information to the self-checkout kiosk, where shoppers complete their transactions using the typical self-checkout process.

Advertisement

In addition, Wal-Mart recently announced partnerships with other merchants in an effort to develop a retailer-led mobile payment network, similar to services from Google Inc. and eBay Inc., among others.

Featured Event

Get free access to tactical tips, invaluable insights, and deep-dive conversations that will help you hone your strategies for Q4 and beyond. That way, you can be sure to be on shoppers’ nice lists this holiday season…and all year long.

Advertisement

Advertisement

Access The Media Kit

Interests:

Access Our Editorial Calendar




If you are downloading this on behalf of a client, please provide the company name and website information below: