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Radial Launches Suite Of Solutions To Enhance E-Commerce Strategies

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Radial, an omnichannel commerce technology and operations provider, has announced the launch of Radial Edge, a suite of solutions designed to help users build a retail strategy with tools that drive profitability.

Built off the company’s post-click e-Commerce Core solution, the Radial Edge suite includes:

  • Cross-Border, a solution that handles demand generation in overseas markets and all global logistics, including duty and tax processing with Delivered Duty Paid (DDP);
  • Seller Fulfilled Prime, which leverages Amazon Prime in the company’s distribution center network to realize the benefits of Prime shipping status without using Fulfillment by Amazon;
  • Radial Dropship, which opens a network of 26,000 suppliers to deliver products on-demand, with zero working capital outlay or inventory risk to retailers;
  • Marketplaces, providing insights into third-party domestic and international marketplaces;
  • Radial Inventory Optimization, which uses machine learning to help merchants place inventory in the right places, designed to minimize markdowns, shipping costs and out-of-stocks;
  • Active Delivery Management, allowing users to track all shipments in their network and gain transparency, so customer care and fulfillment can proactively address and correct shipment issues;
  • In-Transit Notifications, which allow users to take control of the delivery experience and keep customers informed with SMS shipment and delivery notifications;
  • Visual IVR, a self-service customer service experience with a visual smartphone menu;
  • Messaging, to enable users to offer customers mobile messaging apps such as SMS and social media messaging platforms;
  • Digitized Handwriting, utilizing a web or API integration to provide a memorable and personalized digitally written note; and
  • Inventory Remarketing Services, with Radial taking aged inventory and promoting it across top e-Commerce marketplace channels including Amazon, eBay and Jet.com

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